pacelabs
Manager - Sales
- Compensation
- Not disclosed
- Location
- Fort Worth, TX
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- Comprehensive principles, practices and techniques of account management and operational areas.
- Understanding of the development and implementation of account management programs, policies and procedures.
- Principles and practices of developing teams, motivating employees and managing in a team environment.
- Basic principles and practices of budget development and administration.
- Applicable account management laws, codes and regulations.
- Computer applications and systems related to the work.
- Understanding and dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, occasionally where relations may be confrontational or strained.
- Principles and techniques of providing effective oral presentations.
- Principles and practices of program planning, development and evaluation.
- Principles and techniques of making effective oral presentations.
- Correct business English, including spelling, grammar and punctuation.
- Performing comprehensive professional-level account management duties in a variety of assigned areas.
- Overseeing and administering comprehensive and varied account management functions.
- Supervising and evaluating employees and providing related recommendations.
- Training others in policies and procedures related to the work.
- Applying more standard business and project management methodologies with a focus on implementing plans to achieve goals.
- Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
- Interpreting, applying and explaining applicable laws, codes and regulations.
- Providing consulting services to supervisors and staff.
- Preparing functionals reports, correspondence and other written materials.
Full description
Shift:
Monday through Friday, 8:00 AM - 5:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
SUMMARY:
Responsible for managing the development and implementation of account management programs, policies and procedures from a functional or technical perspective, including target customers, pricing, services and related areas for the team; provides advanced professional assistance to management staff in account management related matters; has overall responsibility of revenue for assigned laboratory.
ESSENTIAL FUNCTIONS:
- Manages staff including hiring, training, development and engagement of self and team members, evaluating performance, providing compensation recommendations, and performance management.
- Generates new business, increases wallet share, implements price increases and manages the application of surcharges to grow revenue for laboratory/service offering.
- Manages implementation and oversight of account management programs to achieve desired sales and operational results, aligns leadership and resources required, and ensure effective administration.
- Provides input and advice regarding developing and aligning strategies and programs to manage the account management programs, policies and procedures for the team.
- Manages and participates in operational, service, and account management reviews; assists with ensuring account management compliance with federal, state, local, and institutional standards, regulations and policies regarding fair practices to management staff in the handling of area related issues.
- Provides observations and recommendations to leadership for improvement of the organization's policies, procedures and practices on account management matters.
- Manages expectations of leaders, managers, staff and operations, facilitates communication on customer needs and business requirements, and establishes performance metrics.
- Resolves escalated, technical or sensitive account management problems or conflicts; works with internal groups or external agencies as needed and oversees the successful resolution.
- Manages the group or area budget including allocating resources and approving expenditures under control.
- Oversees or participates in special projects by identifying company, department, customer or service issues and priorities; communicates and coordinates and evaluates results.
- Maintains currency of account management regulations, industry trends, current practices, new developments, applicable laws, and related legislation.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.