Manager, Security Operations
Oversee day-to-day physical security at a new museum, including staffing, training, access control, and incident response while partnering with law enforcement and museum leadership.
- Compensation
- $153K–$177K / yr
- Location
- Los Angeles
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Security
- Posted
Skills
Must have
- Certified Protection Professional (CPP) Board Certification or equivalent education
- Minimum ten years of experience in investigations, large facility protection, vulnerability assessments, emergency response, and event security
- Minimum five years of experience leading and developing a security team
- Experience in conducting CARVER or similar site vulnerability assessments
- Strong interpersonal and communication skills
- Proficiency in Microsoft Suite and related technology programs
Nice to have
- Experience in both public service and private industry positions
Full description
ABOUT THE LUCAS MUSEUM OF NARRATIVE ART
The Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career.
Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.
POSITION SUMMARY
The Manager, Security Operations position is responsible for the day-to-day management of the physical security program at the Lucas Museum of Narrative Art (LMNA or Lucas Museum). The manager will work with the Chief Security Officer to assess security risks at the museum and recommend mitigation strategies. The manager will develop protocols that ensure consistent, quick, and effective responses by the security workforce including contract staff. This role is responsible for helping to ensure the safety and security of staff, visitors, collections, and property through leadership, operational oversight, and people management.
The manager will develop training that reinforces these protocols and develops the skills necessary for the security workforce to respond to incidents. The manager will work with the Chief Security Officer to ensure that external partnerships with law enforcement and other government and private entities are strong, and that their respective responsibilities are clear.
The Manager, Security Operations position will also work with the Chief Security Officer to develop training for both the security workforce and the wider LMNA staff on specific threat awareness, including active shooter response and conflict resolution. Under the direction of the Chief Security Officer, the manager will also collaborate with departmental leaders on the planning and coordination for special events and VIP visits.
As a partner with Visitor Services, People & Culture, and Volunteer Management, the Manager role is in support of enterprise‑wide emergency preparedness and response, implementation of security programs, policies, and procedures aligned with institutional goals, and focused efforts on the visitor experience. The position represents the department in both internal and external engagements and acts on behalf of the Chief Security Officer during absences, emergencies, or special events as required.