Manager, Threat Management & Investigations

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Manager, Threat Management and Investigations will be instrumental in safeguarding our talent, content operations, and intellectual property by identifying, assessing, and supporting the mitigation of threats. This role also involves conducting thorough investigations and installing proactive measures in collaboration with external security agencies and cross functional partners to ensure a safe and secure environment for all Content and Publicity operations. The ideal candidate will possess strong analytical skills, a keen understanding of threat dynamics in the entertainment industry, and the ability to work collaboratively across various departments and external partners. This position reports to the Sr. Manager, Content Risk Management (CRM), based in Los Angeles, CA.

Key Responsibilities:

• Identify and assess threats relevant to Content and align with regional CRM teams to develop and implement mitigation strategies

• Provide direct support, guidance, and training to talent, showrunners/producers, and crew in the management of significant threats to their safety

• Align and leverage Legal, HR, and InfoSec to drive comprehensive investigations into physical/content security incidents, including evidence collection, analysis, and preparation of detailed investigative reports with actionable recommendations

• Support talent protection and contributor care program in alignment with our content/production partners, talent management, and HR and Legal

• Liaise with law enforcement agencies, legal counsel, human resources, and other relevant entities during response, investigations, and threat management cases

• Manage contract/vendor resources and develop our source portfolio and toolkit

Qualifications:

• Minimum 8 years relevant intelligence experience in the private sector; must have had a focus on threat management and protective intelligence

• Degree in Criminal Justice/Criminology, International Relations/Political Science, Forensic Science, Psychology, Law, or related major

• Experience working with global teams, law enforcement, and other external agencies

• Required experience in the tech and/or media/entertainment sectors

• Advanced knowledge of open-source, social media, public records search techniques, and intelligence tools/software for threat monitoring and investigations.