Mapping Ops Senior Program Manager, Real-time Disruptions
Senior program manager at Waymo (Mountain View) who translates mapping policy requirements into technical mapping specifications and manages real-time disruptions for the autonomous fleet — building governance/RACI frameworks, scaling global vendor operations, and advising Product and Engineering leadership. Salary $190k–$234k.
- Compensation
- $190K–$234K / yr
- Location
- Mountain View, CA, USA
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Full time
- Experience
- 3+ years
- Category
- Project management
- Posted
Skills
Must have
- 8+ years of program management experience focused on policy, regulatory, or complex operational initiatives in tech
- Cross-functional stakeholder management and driving executive consensus
- Deep technical acumen across complex, multi-model systems
- Exceptional analytical mindset and attention to detail
- Bias to action with end-to-end accountability under pressure
Nice to have
- Direct experience with road rules, regulatory frameworks, or geospatial mapping policies
- Fluency with AI tools for data analytics and workflow optimization
- Master's degree in a business or technical field
- Ability to travel to India as needed (once every 2-3 years)
Full description
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
You will:
- Translate complex, rapidly evolving mapping policy requirements into crisp, actionable, and detailed technical mapping specifications.
- Partner cross-functionally to evaluate the holistic impact of map changes, ensuring real-time disruptions are safely and reliably managed while minimizing routing impact.
- Establish a rigorous decision-making framework and clear RACI matrix to drive alignment on policies, ownership, and governance across key stakeholder teams.
- Empower the scaling of global vendor operations by establishing clear performance metrics to measure quality and overall policy adherence.
- Deliver compelling executive communications, risk assessments, and strategic recommendations to Product and Engineering leadership, guiding the future tooling roadmap for real-time disruption management.
You have:
- 8+ years of program management experience, with a strong focus on policy, regulatory, or complex operational initiatives within the technology sector.
- Demonstrated history of cross-functional stakeholder management, uniting diverse teams around a shared vision and driving executive consensus.
- Deep technical acumen across complex, multi-model systems, with the ability to bridge technical requirements and operational reality seamlessly.
- Exceptional analytical mindset and attention to detail, capable of evaluating nuances in policy to prevent fleet-wide operational disruptions.
- Relentless bias to action with a proven track record of taking end-to-end accountability during critical investigations, moving rapidly from initial diagnosis to execution under pressure.
We prefer:
- Direct experience working with road rules, regulatory frameworks, or geospatial mapping policies.
- Demonstrated fluency with AI tools for data analytics and workflow optimization
- Masters degree in a business or technical field