Marketing Manager, Phoenix

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Every Zipline market grows differently. Customer behavior, commercial priorities, competition, partnerships, and local opportunities vary from city to city. We're looking for a Marketing Manager to own the strategy that turns those local realities into measurable market growth.

You'll own marketing strategy and performance for the Phoenix market, determining where marketing can have the greatest business impact and aligning the organization around those priorities. Success means driving measurable growth across awareness, customer acquisition, referrals, merchant launches, and overall market performance.

You'll serve as the marketing leader for Phoenix, partnering closely with Commercial, Operations, Community Engagement, Communications, and the broader Marketing organization. While each team owns its area of expertise, you'll define the market strategy, set priorities, and ensure our collective efforts drive measurable business results.

What You'll Do

• Own the marketing strategy, priorities, and performance of the Phoenix market.

• Develop a deep understanding of customer behavior, commercial priorities, competitive dynamics, and local opportunities to identify where marketing can have the greatest business impact.

• Build integrated marketing plans that bring together brand, lifecycle, partnerships, community engagement, merchant launches, local activations, and other marketing capabilities around Phoenix's highest-priority growth opportunities.

• Identify and prioritize local growth opportunities based on expected business impact, customer needs, and commercial priorities.

• Partner with Commercial, Operations, Community Engagement, and Marketing to coordinate execution and ensure investments are aligned to the market's highest priorities.

• Represent the voice of the market by bringing customer insights, competitive intelligence, and local learnings back to the broader organization.

• Define success metrics, measure performance, and continuously refine strategy based on business results.

What You'll Bring

• 5–8 years of experience in marketing, growth, brand, partnerships, product marketing, or a related field.

• Experience developing integrated marketing strategies that combine multiple marketing disciplines to drive measurable business growth.

• Strong business judgment and the ability to prioritize opportunities based on business impact.

• Experience leading complex cross-functional initiatives and influencing without direct authority.

• Excellent communication, stakeholder management, and relationship-building skills.

• Strong analytical skills with experience defining success metrics, measuring performance, and making investment recommendations based on data.

• Comfort operating in ambiguity and adapting quickly as business needs evolve.

• Ability to work onsite in Phoenix, Arizona

What Else You Need to Know

This role is based out of Phoenix, AZ.

The starting cash range for this role is $140,000 - 180,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.