MEAN / MERN Stack Developer

If you are willing to join an organization that provides you with a landscape for career grooming, working with top-notch technologies, and the opportunity to work in cross-cultural teams, then consider joining Expertflow.

With nine offices worldwide, we work across functions, cultures, languages, and countries in every role on a daily basis. We're an equal opportunity employer - all that counts is talent and hard work, not race, religion, sexual orientation, gender or age.

Expertflow is a product based company developing a multi-channel multi-tenant contact center software. The solution is a mix of open-source and in-house developed software components deployed as microservices in a Kubernetes environment.

You’ll be challenged to develop the platform in an extensible, loosely coupled, and scalable architecture on private cloud (for on-premise deployment) and public clouds (for software as a service).

As a technology driven company, we strive to be on top of the latest technologies, processes, and development approaches.

At Expertflow, you’ll find empathic, encouraging, and visionary leadership. In a value driven culture, teams strive to deliver software and retrospect regularly for process re-engineering.

We love to onboard graduates and experienced who are willing to learn, grow and contribute to the team’s productivity. We value attitude towards learning, empathy, analytical thinking, and team players over heroic technical abilities.

As a Software Engineer at ExpertFlow, you’ll get opportunities for working in:

• customer-facing project developments mostly for enterprise integration of Expertflow solution components with 3rd party software such as Microsoft CRM, Cisco Contact Centers, Microsoft Teams, etc.

• Backend services that are cloud-native, API-gateway patterned, scalable, and performant developed mostly in Java/Spring/SpringBoot, NodeJS framework, Python/Flask, etc

• Asynchronous / Message oriented communication topologies that are event driven and using message oriented middleware such as Apache Kafka, ActiveMQ, Netty.io, NATS.io, etc

• Working with audio/video protocols such as WebRTC, SIP, SIPRec, RTP/RTSP, MRCP and similar for development of voice and video communication software, screen-sharing and co-browsing, and recording of interactions

• Scripting for Chatbots and Voicebots - train top of the line 3rd party bots such as Google Dialog Flow, Amazon Lex, Rasa, for a smoother customer-channel agnostic conversational experience

• Data analytics and reporting using BI technologies for real-time and historical data analysis, alerting and reporting

• Frontend development mostly using Angular and similar technologies