Mechanic 2

SUMMARY: The Shop Mechanic Tier 2 will use independent judgment and mechanical aptitude to work in the shop repairing rental equipment and maintaining rental equipment at assigned Pacific Ag Rentals branch.

The Shop Mechanic Tier 2 will still be mentored to ensure excellent service to both external and internal customers (i.e.– Service Manager, Shop Supervisor, Invoicing Supervisor, etc.) through the timely and accurate repair of equipment, including communicating missing, broken or damaged parts on outgoing or incoming equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Operations:

• Physically inspects and fills out equipment inspection forms for equipment returned from rent.

• Identifies, makes required repair parts list and quickly repairs various rental equipment including, but not limited to tractors, agricultural water pumps, large electrical generators, light towers, etc.

• Assist in the maintenance of the shop, warehouse and vehicles, make deliveries and pick-ups and work in the field service area maintaining equipment at customer locations.

• Ensures that in-house labor and replacement costs are captured and entered via work order system so that proper invoicing can occur.

• Proactively identifies missing, broken, or damaged equipment to help reduce business costs, and escalates findings to the Service Manager with recommendations for resolution.

• Repairs are 50% added to book time.

Customer Service:

• Timely monitors equipment repair in shop.

• Communicates with supervisor and other mechanics about shop questions or needs in either written or verbal form in a clear, professional and efficient manner.

General Requirements:

• Comfortable and willing to move/use equipment such as, but not limited to, forklifts, large tractors, water trucks, RTVs, Jacks, etc.

• Ability to do basic electrical diagnostics and hydraulics.

• Repair body panels, hoods and lights.

• Able to change tires and perform oil changes on equipment.

• Change seals and rings.

• Be able to perform basic Wash Rack duties such as washing equipment and cleaning chemicals to remove all traces of dirt on rental equipment. Interior cleaning including inside of windows, of tractors and other equipment which have an operator’s station (RTVs, water trucks, etc.).

• Establishes and maintains effective channels of communications with management, coworkers, vendors and all other business contacts.

• Conducts self in a manner reflecting positively on PAR and STAR and encourages others to do the same.

• Is organized, independent and self-motivated, enthusiastic, dependable, detail oriented, flexible in scheduling and prioritization, and driven by excellence.

• Demonstrates proficient written and verbal communication skills, including accurate grammar and business correspondence.

• Prioritize tasks in accordance with changing deadlines and priorities to ensure positive outcomes.

• Ability to multi-task.

• A belief in working as a cohesive team.

• Proactively seek and participate in available company sponsored training, in an effort to develop and advance knowledge base and skill set.

• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.

• Maintain an organized work environment.

• Present a neat, professional appearance.

• Arrive at work at scheduled time, including being prepared to work on time after breaks and meal periods.

• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and outstanding customer service.

• Uses equipment and materials in a safe and acceptable manner, follows established safety procedures, uses appropriate safeguards, and observes common sense rules of safety in all on the job activities.

• Maintain a valid driver’s license and a good driving record (if authorized to drive by Safety Manager).

• Must be eligible to be added to company insurance.

• Perform all other duties as assigned by management in a professional and efficient manner.