Medical Assistant/Front Desk Receptionist

Metro Infectious Disease Consultants is seeking a full-time Medical Assistant/Front Desk Receptionist to work at the clinic located in Jonesboro, GA.

This Assistant’s responsibilities include all duties related to the back-office and front desk. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities:

• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

• Stock exam rooms with supplies each morning, clean rooms between patients

• Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted

• Other tasks as assigned by management

Front Office Responsibilities:

• Filing of all scanned paperwork daily

• Fax clinic schedules to physicians for next clinic day.

• Prepare travel chart weekly

• Open and distribute mail, daily

• Print schedule for following clinic day. Verity that all progress notes and super-bills are attached

• Order office supplies

• Answer telephone calls, including closed offices at different locations

• Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension

• Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given

• Handle and process billing information daily

• Handle and process dictation, letters, and physician orders daily

• Register patients, enter and/or update patient demographics, make copies of vital information

• Collect co-payments and past due balances from patients at check-in/check-out desk

• Coordinate and process referral information for managed care patients

• Process medical records requests

• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

• Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record

• Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

Requirements

• Must have at least (1) one year of clinical practice experience, preferably in an office setting
• Must be comfortable with back office responsibilities
• High school Education or equivalent
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• $50,000-$55,000/year ($23/hour + monthly bonus)