Philadelphia FIGHT
Medical Case Manager
- Compensation
- Not disclosed
- Location
- Philadelphia, PA, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 1+ years
- Category
- Healthcare
- Posted
Skills
Must have
- Bachelor's degree required in a Social Services related field.
- 1+ years of related experience.
- Must possess basic computer skills to perform job duties including desktop computing, electronic medical records, e-mail, time sheet management, reporting, internet research, etc. using relevant softw
- Discretion, initiative, and ability to maintain HIPAA compliance.
- Due to a high volume of Spanish speaking patients, bilingual candidates (Spanish/English) are strongly preferred.
- Knowledge of de-escalation methods or willingness to be trained in these methods.
- Must be able to exercise good judgment and identify when to escalate issues as appropriate.
- Ability to handle stressful situations while providing exceptional customer service.
- Must be able to demonstrate judgment, patience, integrity, organization, and prioritization in a multi-task environment.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret ba
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices such as OSHA, HIPAA, HRSA, CLIA a
- Strong skillsets in interpersonal relationships and teamwork, attention to detail, dependability, customer service, time management, autonomy and problem solving.
- Candidates must possess strong communication skills, the ability to multi-task and excellent attention to detail and follow-up skills.
- Ability to remain solution-focused and respectful in all interactions with staff, co- workers, vendors, and patients.
- Excellent problem-solving and conflict resolution skills.
- Ability to display a non-judgmental attitude.
Full description
Medical Case Manager
Philadelphia FIGHT (FQHC) is a non-profit community health center located in Center City, Philadelphia. We are currently hiring Medical Case Managers to serve patients within our health centers. This position provides both short and long-term medical case management services to patients with chronic or complex health conditions, and/or socio-economic vulnerabilities (e.g., chronic conditions driven by social determinants of health, Hepatitis C, HIV, etc.). The position is essential in ensuring that services are aligned with Philadelphia FIGHT's mission to advance health equity and promote the well-being of the communities we serve. If you have case management experience and are ready to work, then apply now!
Don't miss our other job application for bilingual candidates posted online at .
About the Role:
- Schedule: Full-time, Monday - Friday (9:00 - 5:00 PM)
- Location: 1207 Chestnut Street, Phila, PA 19107
- Compensation & Benefits:
- FSLA exempt with annual salary of $58,000-60,000 per year
- 3 weeks of PTO (4 weeks after 1st year) + 11 paid holidays.
- Comprehensive Medical, Dental, Vision & Prescription Coverage.
- Employer-funded Short-Term Disability coverage and Life & Accidental Death and Dismemberment (AD&D).
- Flexible Spending Accounts (FSA) and Health Reimbursement Arrangements (HRA) with employer contribution.
- 403(b) Retirement Savings Plan with options for basic plan or Roth 403(b) contributions with employer matching up to 4%.
- Discounted education options with partnered institution Pierce College.
- And a multitude of other employee perks, including but not limited to, the option to contribute to medical discount programs, legal services, charitable contributions, and pet insurance coverage!
Qualifications:
- Bachelor's degree required in a Social Services related field.
- 1+ years of related experience.
- Must possess basic computer skills to perform job duties including desktop computing, electronic medical records, e-mail, time sheet management, reporting, internet research, etc. using relevant software such as HRIS and Microsoft Word, Excel, etc.
- Discretion, initiative, and ability to maintain HIPAA compliance.
- Due to a high volume of Spanish speaking patients, bilingual candidates (Spanish/English) are strongly preferred.
- Knowledge of de-escalation methods or willingness to be trained in these methods.