Medical Receptionist, Klerksdorp, North West – REF# IMR003-MR

A specialist practice in Klerksdorp, North West is seeking to recruit a Medical Receptionist to support the daily administrative and operational functions of the practice. The successful candidate will possess excellent organisational skills, a compassionate approach to patients, and the ability to support the doctor while ensuring the smooth and efficient running of the practice.

Duties and Responsibilities:

• Manage front desk and reception functions
• Coordinate and manage the doctor's diary and appointment schedules
• Liaise with the outsourced billing bureau regarding account and billing-related queries
• Provide administrative support to the doctor
• Order and procure practice supplies, equipment, and consumables
• Maintain efficient office systems and workflows
• Ensure a high standard of patient service and experience
• Manage patient enquiries professionally and compassionately
• Support practice growth and operational improvement initiatives
• Maintain accurate records and administrative documentation
• Liaise with suppliers, service providers, and healthcare stakeholders as required
• Assist with general practice administration and day-to-day operations

Qualification and Requirements:

• Matric / Grade 12
• Minimum 3 years' experience within a medical practice
• Strong computer literacy and administrative skills
• Fluent in English and Afrikaans
• Valid driver's licence essential
• Clean credit record preferred
• Ability to learn new systems and processes quickly

Skills and attributes:

• Excellent interpersonal and communication abilities
• Compassionate and patient-centred approach
• Professional, respectful, and approachable demeanour
• Strong organisational and time management skills
• Problem-solving and decision-making ability
• Fast learner with the ability to adapt to change
• Proactive and solutions-driven
• High level of integrity and accountability
• Ability to multitask and work effectively under pressure
• Strong attention to detail and commitment to excellence

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.