Medical Receptionist
- Compensation
- Not disclosed
- Location
- Wareham MA - Wareham, MA 02571
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Administration
- Posted
Must have
- High School Diploma required; Associate degree preferred
- 1+ year of experience in a fast-paced medical office required
- Customer service and/or healthcare experience strongly preferred
- Proficient with EMRs, Microsoft Office, and phone systems
- Strong communication, attention to detail, and organizational skills
- Compassionate mindset and a desire to support patients in recovery
Full description
About CleanSlate:
Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives.
What You’ll Do:
As a Medical Receptionist, you’ll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You’ll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.
Key Responsibilities:
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Greet patients with warmth, compassion, and professionalism
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Confirm and update insurance and demographic details at each visit
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Schedule and coordinate provider appointments, adjusting as needed
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Assist patients who missed appointments to encourage treatment continuity
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Handle prior authorizations and explain patient financial responsibilities
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Distribute, verify, and scan forms, including handbooks and intake documents
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Collect co-pays and process payments; set up payment plans when needed
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Maintain a clean, organized front office and uphold patient confidentiality
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Provide courteous, effective communication by phone and in person
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Participate in team huddles and contribute to a supportive work environment
What We’re Looking For:
-
High School Diploma required; Associate degree preferred
-
1+ year of experience in a fast-paced medical office required
-
Customer service and/or healthcare experience strongly preferred
-
Proficient with EMRs, Microsoft Office, and phone systems
-
Strong communication, attention to detail, and organizational skills
-
Compassionate mindset and a desire to support patients in recovery
Why CleanSlate?
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Monday–Friday schedule
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Generous PTO, floating holiday, and paid company holidays
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Medical, dental, and vision benefits + 401(k) with company match
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Company-paid life and disability insurance
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Be part of a mission-driven team making a real impact