Member of Technical Staff – MTS

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary:

Build automation that helps athenahealth deliver reliable, high-quality software at scale. The Member of Technical Staff – Automation Engineer will develop and maintain automated test coverage across UI, API, and backend layers, and will use Claude and Codex agents and skills to help solve testing problems such as test generation, test data creation, and failure triage. This role is based in Chennai, India and follows a hybrid work model. The person in this role will collaborate with engineers, QA partners, and other stakeholders to deliver maintainable automation solutions using modern software development and AI-assisted testing practices. This position reports to the Senior Engineering Manager, Quality.

Team Summary:

Our Collector QA team is building new and evolving test automation capabilities for athenahealth customers. We work on solving complex quality and reliability problems for a broad set of stakeholders, including customers, internal technology-enabled services teams, and multiple BPO vendors. Much of this work involves designing and implementing automated test coverage that validates large volumes of claim resolution workflows, with a focus on improving reliability, coverage, and release confidence.

These systems support quality validation that may be performed manually by QA partners or automated to improve overall test coverage and productivity. That means our team builds automation that exercises UI flows, validates API contracts, verifies backend data integrity, and creates a more efficient and reliable testing experience across revenue cycle operations. The engineering work often involves balancing test stability, coverage, maintainability, and evolving business needs across distributed systems.

As a Member of Technical Staff, this role contributes directly to the development of automated test coverage, API and backend automation, and Claude/Codex-based testing agents that support these workflows. Success in this role requires solid software engineering fundamentals, exposure to test automation practices, and the ability to collaborate effectively across functions. The team values clear communication, practical problem solving, and thoughtful engineering that improves quality outcomes for customers and internal users.

Essential Job Responsibilities:

• Develop automated tests using Playwright with TypeScript to support business-critical workflows and platform capabilities.
• Build and maintain API automation (REST/GraphQL) and backend test automation that integrate with internal platforms and dependent systems.
• Use Claude and Codex agents and skills to help solve testing problems, such as generating test cases, creating test data, and triaging test failures.
• Collaborate with engineers, product managers, and other stakeholders to translate quality requirements into automated test coverage.
• Create and enhance automated tests and CI/CD test integrations that support high-volume transactional workflows.
• Troubleshoot automation and pipeline issues, identify root causes of flaky tests and failing API contracts, and deliver fixes that improve stability.
• Contribute to code reviews, test reviews, and team engineering practices that improve automation quality and consistency.
• Support optimization of test execution performance and pipeline throughput to improve operational efficiency.
• Use AI tools, where appropriate, to improve productivity in day-to-day automation work, such as understanding unfamiliar code, drafting test cases, summarizing technical information, or exploring implementation options, while reviewing outputs carefully before applying them.

Additional Job Responsibilities:

• Document automated test coverage, implementation details, and test dependencies for shared understanding across the team.
• Support deployment, release validation, and post-release monitoring for assigned test coverage or features.
• Assist in improving CI/CD workflows and test automation practices across the team.
• Contribute to test reporting and monitoring improvements that help detect and resolve automation and production issues.
• Partner with adjacent teams to align on API contracts, integration points, and shared test dependencies.
• Share technical knowledge through walkthroughs, documentation, and collaborative problem-solving sessions.
• Identify opportunities to simplify workflows or reduce manual testing effort through automation enhancements.

Expected Education & Experience:

• 2 to 4 years of software engineering experience in test automation, backend development, or related application development work.
• Hands-on experience with Playwright using JavaScript and TypeScript for building and maintaining automated test suites.
• Experience developing or supporting API automation (REST/GraphQL) and backend/service-based test automation.
• Exposure to building agents and skills with Claude and Codex to solve testing problems, such as automated test generation and failure triage.
• Working knowledge of CI/CD pipelines, version control, and cloud application deployment concepts (AWS or Azure).
• Understanding of software engineering fundamentals, including object-oriented design, testing, debugging, and version control.
• Experience working in Agile or iterative development environments with cross-functional teams.
• Ability to analyze technical issues, communicate clearly, and contribute practical solutions.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent relevant experience.

About athenahealthOur vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers