Mid-Level/Lead Software Engineer (ServiceNow Developer)-HYBRID
State Farm is hiring a ServiceNow engineer for its ServiceNow Engineering Services team to design, build, and support enterprise ServiceNow applications, workflows, automations, and REST API integrations that improve employee experiences. Core tech: ServiceNow platform, JavaScript, REST APIs, XML/JSON, Agile and CI/CD.
- Compensation
- $85.5K–$140K / yr
- Location
- Bloomington, IL
- Work setup
- Hybrid
- Seniority
- Lead
- Employment
- Not specified
- Experience
- Not specified
- Category
- Software engineering
- Posted
Skills
Must have
- Experience developing on ServiceNow (or similar enterprise platforms)
- Strong object-oriented design and software engineering fundamentals
- Experience building and consuming REST APIs (ServiceNow GlideAPIs a bonus)
- Familiarity with JavaScript, web technologies, and workflow automation; XML and JSON for data exchange
- Ability to troubleshoot technical issues and identify root causes
- Analytical problem-solving skills, clear communication, and strong collaboration with technical and business partners
- Customer-focused mindset and dependable execution in delivery and operational support
- Must be eligible to work in the U.S. immediately; employer will not sponsor work authorization (e.g. H-1B)
- Must live within close proximity to a hub location (Tempe AZ, Dunwoody GA, Bloomington IL, Richardson TX) for hybrid work
Nice to have
- ServiceNow certifications such as CSA and/or CAD
- ServiceNow Certified Implementation Specialist certifications
- Experience with ITSM, CSM, ITOM, IRM, SPM, or custom apps
- Experience with ServiceNow's Automated Testing Framework (ATF)
- Experience with Agile delivery and CI/CD pipelines
- Experience working in large enterprise environments
- Experience supporting enterprise architecture patterns, cloud concepts, and/or leading engineering efforts
Full description
Overview
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Hybrid Work Arrangement: A “Hybrid” position means selected candidates will be assigned to a facility and will spend some time working both in the office and from home. For Enterprise Technology, a hybrid work arrangement will require approximately 40% in-office time each month, beginning in late 2027.**
HUB LOCATIONS: Tempe, AZ; Dunwoody, GA; Bloomington, IL; Richardson, TXSPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.Grow Your Skills, Grow Your PotentialResponsibilities**
We are seeking an experienced Software Engineer to build enterprise-grade ServiceNow capabilities with the ServiceNow Engineering Services Team to improve employee experiences, accelerate automation, and deliver enterprise value. You’ll partner with product teams, business stakeholders, and fellow engineers to design, develop, test, and support ServiceNow solutions—owning delivery quality and contributing to platform excellence.
This is an exciting opportunity to help deliver enterprise-grade ServiceNow automation capabilities that improve experiences and outcomes—while elevating engineering quality and capability across the ServiceNow platform.
Some Responsibilities May Include:
- Design, develop, configure, and maintain ServiceNow applications, workflows, and user experiences
- Translate business requirements into technical solutions with measurable impact
- Build workflows, business rules, and automations that improve operational efficiency and reliability
- Develop and maintain REST APIs and enterprise integrations; build and consume APIs to support end-to-end integration needs
- Participate in code reviews, testing, and release readiness activities to ensure delivery quality and post-release stability
- Troubleshoot and resolve platform and integration issues, identifying root cause and implementing durable fixes
- Contribute to Agile delivery and modern engineering practices, including CI/CD where applicable
- Recommend enhancements to improve performance, reliability, and user experience
- Help shape reusable engineering patterns, standards, and modernization practices across the ServiceNow platform