Middle - Senior DevOps Engineer
- Compensation
- Not disclosed
- Location
- Ho Chi Minh City
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Contract
- Experience
- 4+ years
- Category
- Devops
- Posted
Skills
Nice to have
- Experience configuring and managing MCP servers and AI tooling in production
- Exposure to AI enablement workflows or LLM infrastructure
- Background supporting eCommerce or SaaS platforms
- Familiarity with the Frontastic / commercetools Frontend ecosystem
Full description
ABOUT US:
At Gradion, we are the strategic partner for ambitious businesses, helping them achieve breakthrough growth through Digital Innovation and Deep Tech.
With a global vision and an AI-first approach, we enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value.
From AI and data to cybersecurity, robotics, and large-scale enterprise platforms, Gradion designs practical solutions that lay the foundation for the next generation of billion-dollar companies.
OUR FACTS & FIGURES:
- 23+ years of expertise - Gradion builds digital platforms & deep-tech solutions.
- 3 continents: Asia, Europe and Africa.
- 300+ specialists across 7 countries Vietnam, Singapore, Thailand, Saudi Arabia, Germany, Egypt and Australia.
- 100+ enterprise clients, including several unicorns (e.g., Alaiko, HomeToGo, Roadsurfer).
- Vietnam’s Best IT Company - recognized by ITViec for 8 consecutive years, including 2 consecutive years of ranking #1 (2024 and 2025).
- ISO 27001.
About the Role
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Gradion is expanding its SRE team for the a client with a long-term managed services contract running through 2028. You will be part of a global, follow-the-sun SRE function, responsible for platform stability, cloud infrastructure, and 24/7 incident response across European and global client time zones.
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This role suits engineers who are technically solid, self-directed, and comfortable operating in a fast-moving, internationally distributed environment. You will go through a structured onboarding alongside an internal SRE team before taking on independent operational responsibility.
What You Will Do
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Own platform availability: monitor, triage, and resolve incidents within defined SLA windows
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Manage cloud infrastructure on AWS and/or GCP - provisioning, scaling, and day-to-day operations
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Maintain and improve CI/CD pipelines and GitOps workflows
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Operate observability systems: monitoring, logging, and alerting at production scale
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Participate in on-call rotation as part of the global follow-the-sun coverage model
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Configure, deploy, and manage AI tooling and MCP servers in production environments
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Contribute to infrastructure automation, scripting, and internal tooling