MN Pharmacy Technician/ Clerk

Job Title: Pharmacy Technician

Reports to: Chief Pharmacist, Staff Pharmacist

Status: Non-Exempt

Rate: $15.50-19.00/hr

Summary

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

Essential Duties and Responsibilities

• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store

• Learn Lewis Drug policies and procedures and perform them daily

• Establish and maintain good relationships with physicians and other healthcare providers

• Answer patient questions and troubleshoot and/or resolve them promptly

• Answer phone calls promptly and in a polite manner

• Assist in all customer service situations and finish customer transactions using the register

• Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently

• Maintain the confidentiality of patients’ private medical information according to the HIPAA Act

• Process new and refill prescriptions within scope of practice

• Prepare paperwork and compile medications for delivery and mail out orders when needed

• Manage and serve drive-thru patients in an efficient manner (if applicable)

• Report any medication error to proper personnel

• Ability to log into a variety of software systems to perform daily technician functions

• Perform daily maintenance of automated devices within the pharmacy

• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations

• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities

• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Additional Requirements

• Ability to learn basic drug terminology

• Ability to learn differences between brand and generic drugs

• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)

• Ability to multi-task and pay attention to detail

• Work effectively as part of a team to support the entire pharmacy, as well as individually

• Possess good organizational and time-management skills

• Ability to communicate effectively, both verbally and in writing

• Learn new software systems and type (data entry) accurately and efficiently

• Dependable in attendance and job performance

• Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Education, Experience, and Licensure

• State of Iowa Requirements

• Register with the state Board of Pharmacy (BOP)

• Must be at least 16 years old

• Must be registered prior to the first day worked

• Become a nationally certified pharmacy technician within 1 year of BOP registration

• Pharmacy Technician Certification Board (PTCB) certification is recommended

• State of Minnesota Requirements

• Register with the state Board of Pharmacy (BOP)

• Must be 18 and have a high school diploma or GED

• Must be registered prior to the first day worked

• Must complete BOP approved Lewis training within 1 year of BOP registration

• State of South Dakota Requirements

• Register with the state Board of Pharmacy

• Must be at least 16 years old

• Must be registered within 30 days of employment

• Additional considerations that apply to all states:

• Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required

• Complete yearly CE requirements to maintain active license or as required per state

• Additional pharmacy technician credentials/endorsements encouraged but not required

Physical Requirements

• Must be able to stand for long periods of time and move quickly from one workstation to another

• Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)

• Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels

• Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction

• Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision

• Must have ability to communicate verbally with staff and patients

• Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)

Benefits (Full-time employees)

• Medical, dental, and vision insurance

• HSA, FSA, LPFSA options

• Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection

• Employee discount

• Retirement savings (401k)

• Paid Time Off (PTO)

• Paid volunteer time

• Company paid short term disability

• Company paid life insurance

• Discounted logowear

• Employee Assistance Program

Benefits (Part-time employees)

• Employee discount

• Retirement savings (401k)

• Paid Time Off (PTO)

• Discounted logowear

• Employee Assistance Program