Mobile Associate - Retail Sales

Overview

We are seeking a dynamic Wireless Sales Representative to join our team here at Cricket! The ideal candidate will have a passion for customer service and sales, with the ability to thrive in a fast-paced retail environment.

Job Summary

As a Wireless Sales Representative for Cricket, your primary responsibility is to connect with potential customers to promote products and achieve sales targets. You will use your communication skills to engage customers, provide product information, and guide them through the purchase process.

Responsibilities

• Engage with customers to provide outstanding service and assistance

• Utilize phone etiquette to handle inquiries and customer calls

• Demonstrate products and conduct product demos to showcase features

• Operate Point of Sale (POS) systems for transactions

• Maintain a clean and organized sales floor

• Utilize basic math skills for cash handling and transactions

• Supervise store activities when needed

• Effectively communicate product information and promotions to customers

• Implement upselling techniques to maximize sales opportunities

Product Knowledge

• Develop a comprehensive understanding of the company's Cricket product line.

• Stay informed about industry trends, new product releases, and competitor offerings.

Customer Engagement

• Engage customers in meaningful conversations to identify their needs and preferences.

• Effectively communicate how cricket products can meet customer requirements.

Sales Consultation

• Conduct needs assessments to recommend suitable products based on customer input. Address customer concerns, provide additional information, and overcome objections.

• Utilize effective sales techniques to close deals and achieve individual and team sales targets.

• Manage the entire sales process, from initial contact to order completion.

• Build customer relationships for potential future sales opportunities. Retention is important to us at Delphos Wireless!

Sales Reporting

• Keep accurate and detailed records of customer interactions, sales activities, and outcomes.

• Provide regular reports on sales performance, highlighting achievements and areas for improvement. Join meeting huddles to help report these sales and report trends.

Qualifications

• Proven experience in phone sales, telemarketing, or a related field.

• Excellent verbal communication skills with a persuasive and friendly demeanor.

• Results-oriented with a demonstrated ability to meet or exceed sales targets.

Education

• High school diploma or equivalent. Additional education in sales or marketing is a bonus.

Training

• Comprehensive training on product knowledge, sales techniques, and company procedures will be provided.

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

*Bilingual (Spanish) is a plus.

Benefits:

• 401(k)

• 401(k) matching

• Employee discount

• Health, Dental, and Vision insurance

Compensation package:

• Bonus opportunities

• Commission pay

• Monthly bonus

• Uncapped commission

Schedule:

• Monday to Sunday

• Weekends as needed

Travel Requirement

• Travel

• Able to drive to other nearby locations a plus