Monitoring & Observability Administrator

What you'll do

• Administer the monitoring infrastructure (SCOM / Checkmk / Elastic), ensuring that it is stable, up to date, well designed, properly tuned and properly maintained.
• Extend the current infrastructure and /or implement a new infrastructure following capacity management plans.
• Develop monitoring, improve/configure/maintain.
• Develop integration through API’s.
• Develop ad-hoc monitors when required.
• Develop SCOM management packs.
• Develop and maintain automations using ansible.
• Develop reports.
• Identify and troubleshoot known problems and document solutions.
• Provide guidance to Tier 1 workforce.
• Provide guidance and coach team members when needed.
• Create relevant statistics for the several monitoring tools.
• Perform required tasks in maintenance windows.
• Provide “stand-by” services on a rotation basis during weekends, holidays and outside of normal working hours.
• Perform other duties as required

What we're looking for

• Good experience with SCOM, Checkmk, Elastic Observability (Elasticsearch & APM) Monitoring tools.
• Good scripting knowledge in either Bash, PowerShell, Python etc…
• Programming skills in .NET, C#, Python
• Proficient in English.

Nice to have

• Knowledge of other Monitoring tools like OEM or Prometheus are also desirable.

• Experience in Full-Stack Observability platform also desirable.

• Experience with automation tools and runbooks like ansible, YAML also desirable.

• Experience with KQL, ESQL, PromQL, JSON and dashboards in Kibana also desirable.

• Experience with reports, SSRS, PowerBI also desirable.

• DevOps practice is desirable.

Education & certifications

• Any of following certifications
• Elasticsearch engineers
• Elastic Observability Engineer
• System Monitoring with Checkmk
• System Center Operations Manager

Desirable certifications:

• Relevant industry certifications

• Monitoring tools certifications

• Programming language, preferably either .NET, C#, Python

About the company & team

UNICC is the core shared service provider for the United Nations system, providing agile, cost-effective, UN-audit compliant high value digital business solutions.