National Account Manager - Roadshow Sales
- Compensation
- Not disclosed
- Location
- United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Sales
- Posted
Skills
Must have
- 3–5+ years of experience in retail field operations, experiential marketing, event management, national account management, or a related field.
- Demonstrated experience coordinating multiple simultaneous events, retail locations, or field operations across multiple markets.
- Experience managing or supporting geographically dispersed field teams or representatives.
- Strong organizational, logistical planning, and time-management skills, with the ability to manage multiple competing priorities.
- Proven ability to independently identify, troubleshoot, and resolve time-sensitive operational challenges.
- Experience managing client relationships and communicating effectively with internal and external stakeholders.
- Strong understanding of sales performance management, operational KPIs, and reporting.
- Excellent written and verbal communication skills, with a high level of professionalism and responsiveness.
- Strong proficiency in Microsoft Office, particularly Excel, and experience working with operational management or reporting platforms.
- Ability to thrive in a fast-paced, dynamic environment with frequently changing priorities.
- Willingness to work a flexible schedule, including occasional evenings and weekends, to support time-sensitive event operations.
- Ability to travel for client meetings, program launches, and field visits as needed.
Nice to have
- Direct experience managing Costco Roadshow programs or similar national retail event programs.
- Experience overseeing in-store demonstrations, retail brand ambassador programs, experiential marketing activations, or multi-location retail events.
- Familiarity with Costco, Sam's Club, or other major national retail environments.
- Experience coordinating event staffing, logistics, inventory, and field execution across multiple markets.
- Experience working with independent contractors, field sales organizations, or distributed workforce models.
- Background in consumer products, retail sales, or experiential marketing programs.
Full description
We are seeking a highly organized, results-driven National Account Manager to oversee the execution and performance of national retail roadshow and brand ambassador programs. This position combines hands-on operational management, remote field team oversight, client relationship management, and sales performance leadership.
The ideal candidate thrives in a fast-paced environment, excels at managing multiple priorities, and has demonstrated experience coordinating large-scale retail events or geographically dispersed field teams.
This individual will be responsible for ensuring events are properly staffed, launched, executed, and completed according to client expectations while proactively resolving operational challenges, maintaining strong client relationships, and driving program performance.
Success in this role requires a proactive, solutions-oriented leader who can independently manage day-to-day operations, anticipate potential issues, and ensure consistent execution across multiple events and markets.
Primary Duties and Responsibilities
- Event Operations & Logistics Management
- Oversee the day-to-day execution of national retail roadshow programs, ensuring events are properly staffed, launched, managed, and completed on schedule.
- Coordinate with our Field Sales Partners to manage event staffing, scheduling, representative assignments, and last-minute coverage needs.
- Monitor event execution across multiple locations and markets, ensuring compliance with client expectations and operational standards.
- Oversee event setup and breakdown schedules, ensuring all activities are completed accurately and on time.
- Coordinate with clients, field teams, and internal stakeholders to address inventory, shipping, event materials, and other logistical requirements.
- Proactively monitor upcoming events to identify and resolve potential staffing, scheduling, inventory, and logistical issues before they impact execution.
- Maintain accurate event schedules, operational records, and reporting to ensure visibility into program performance.
- Identify opportunities to improve operational processes, standardize workflows, and build scalable systems that support consistent execution across multiple events and markets.
- Manage multiple competing priorities while ensuring deadlines and client commitments are consistently met.
- Field Team Management & Performance
- Serve as a primary point of contact for geographically dispersed Field Sales Partners.
- Ensure field teams understand and consistently execute client expectations, program requirements, and operational procedures.
- Monitor representative attendance, event readiness, and overall execution quality.