National Key Account Manager

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As a Key Account Manager, you will be responsible for the end-to-end commercial customer journey for a portfolio of strategic accounts. Acting as the primary Kuehne+Nagel representative, you will manage customer relationships, drive business development activities, and identify new growth opportunities across all business units and service offerings. You will translate customer requirements into actionable strategies, build long-term partnerships, and ensure the successful execution of account plans that support both customer objectives and Kuehne+Nagel's growth ambitions.

How you create impact

• Manage and develop a portfolio of key accounts in line with agreed sales targets and company guidelines.

• Identify customer needs and provide tailored logistics and supply chain solutions across the Kuehne+Nagel service portfolio.

• Develop a deep understanding of customers' business models, supply chains, decision-making processes, and competitive environments.

• Build and maintain strong relationships with key customer stakeholders at executive, procurement, logistics, and supply chain levels.

• Negotiate rates, commercial agreements, and service contracts in collaboration with business units and pricing teams.

• Monitor sales performance, pipeline development, wins, losses, RFP opportunities, profitability, Days Sales Outstanding (DSO), and credit exposure.

• Ensure accurate and timely CRM management and reporting.

• Lead business reviews with customers to identify continuous improvement initiatives, innovation opportunities, and strategic priorities.

• Ensure seamless implementation and handover of new business opportunities into operations.

• Collaborate closely with business units and support functions to ensure customer requirements are delivered successfully.

What we would like you to bring

• Bachelor’s degree in Business, Commerce, Supply Chain, Logistics, or a related field preferred.

• 3+ years of experience in logistics sales, key account management, or business development.

• Strong knowledge of logistics, transportation, and supply chain markets.

• Proven consultative sales and business development capabilities with strong communication and negotiation skills

• Experience serving customers in the Pharmaceutical, Healthcare, or highly regulated industries is an advantage.

• Strong analytical and problem-solving abilities.

• Ability to work independently while collaborating effectively across teams.

• Fluency in English and Arabic (spoken and written)

What's in it for you

At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.