Network Engineer
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 8+ years
- Category
- Network engineering
- Posted
Skills
Must have
- Diploma or Degree in IT, Computer Science, Networking or a related discipline.
- 5–8+ years of network engineering experience, with strong L3 troubleshooting experience.
- Hands-on experience supporting enterprise network environments.
- Experience working in a multi-vendor network environment.
- CCNP, JNCIP, Fortinet, Palo Alto or equivalent certifications are preferred.
- ITIL experience and knowledge of Incident, Problem and Change Management processes.
- Experience supporting regional or global environments is an advantage.
Full description
About Us
At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement.
Logicalis is proud to be a Great Place to Work® Certified™ organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
Join us and help shape the future of technology across APAC.
The L3 Network Engineer is responsible for providing advanced technical support, troubleshooting, implementation, and management of enterprise network infrastructure across multiple technologies and vendors. The role will serve as the Level 3 technical escalation point for complex network incidents and will work closely with L1/L2 engineers, infrastructure teams, cybersecurity teams, vendors, and business stakeholders to maintain a stable, secure, and highly available network environment.
Key ResponsibilitiesL3 Network Support & Troubleshooting
- Provide L3 technical support for complex network incidents escalated from L1/L2 teams.
- Troubleshoot complex issues across LAN, WAN, Internet, WLAN, VPN, routing, switching, and firewall environments.
- Perform detailed network analysis using logs, packet captures, routing tables and network monitoring tools.
- Lead troubleshooting for major incidents and provide technical support during critical outages.
- Perform root cause analysis (RCA) and identify permanent corrective actions.
- Provide technical guidance and mentoring to L1/L2 network engineers.
Network Infrastructure Management
- Provide hands-on support and administration across a multi-vendor network environment, including:
- Cisco – Routers, switches, Catalyst, Nexus and related networking technologies.
- Fortinet – FortiGate firewalls, VPN, security policies and FortiManager/FortiAnalyzer where applicable.
- Palo Alto – Next-generation firewalls, security policies, VPN and related security technologies.