ECI is a leading managed services provider serving the alternative investment and financial services industry. We are seeking a Network Implementation Manager to lead the team responsible for deploying, configuring, and handing off enterprise network solutions across our global client base. This role requires someone who is technically sharp enough to command respect from senior engineers and commercially astute enough to manage delivery timelines, client expectations, and team performance simultaneously. The right candidate has deep network engineering roots and has deliberately grown into a people management role — they know the difference between being the best engineer on the team and building the best engineering team.
This role is hybrid for candidates based in Dallas TX area.
Key Responsibilities

People Management & Team Development

Directly manage a team of Network Implementation Engineers across project delivery lifecycle; set clear performance expectations, conduct structured 1:1s, and own individual development plans.

Build a culture of execution discipline — ticket hygiene, change management compliance, documentation quality, and rigorous project close-out.

Identify skill gaps and build structured training and certification pathways aligned to ECI’s service portfolio.

Manage performance formally and informally; address issues directly, constructively, and on record when required.

Participate in hiring decisions for the implementation function, including technical assessments and structured panel interviews.

Project Delivery & Program Management

Own end-to-end delivery of network implementation projects spanning new client onboarding, infrastructure refreshes, office builds, and technology migrations.

Define and enforce project intake, scoping, scheduling, and resource allocation standards across the team.

Maintain active visibility across all open workstreams; surface and resolve blockers before they become client escalations.

Drive post-implementation reviews and root cause analysis; translate findings into repeatable process improvements for the team.

Coordinate with Client Services, Solutions Architecture, and pre-sales to align implementation timelines with client commitments and ECI delivery standards.

Technical Standards & Oversight

Serve as the technical authority for ECI’s implementation standards covering Cisco (Catalyst, Nexus, IOS-XE/XR), Palo Alto firewalls, Meraki, and SD-WAN platforms.

Review and approve low-level designs (LLDs) and implementation runbooks before execution.