Payment Network Malaysia
NGO - Product Manager
Principal product owner for the Nexus cross-border payments service at Payment Network Malaysia: sets product strategy, roadmap and priorities, turning scheme, regulatory and participant needs into real-time payment capabilities (ISO 20022, FX, settlement) while advising the CEO, board, regulators and central banks.
- Compensation
- Not disclosed
- Location
- Malaysia
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Product
- Posted
Skills
Must have
- Significant product-management experience in payments, banking, fintech or financial-market infrastructure, owning complex products from strategy through production
- Deep knowledge of real-time or instant payments, cross-border payment flows, ISO 20022 and the end-to-end transaction lifecycle
- Strong product judgment across participant needs, customer outcomes, interoperability, operating resilience, commercial sustainability and technical feasibility
- Ability to navigate payment-scheme rules, regulatory expectations and multi-market stakeholder environments
- Ability to convert complex, conflicting inputs into clear priorities, testable requirements and defensible product decisions
- Comfortable operating as a hands-on principal product owner while influencing CEO, Board, regulators, central banks, shareholders and senior ecosystem stakeholders
Full description
Why Nexus Global Operator / Why Now
- Shape the product direction of the Nexus service as it develops into a scalable, multi-market cross-border payments proposition
- Define how Nexus creates value for IPSOs, financial institutions, payment participants and end customers across different markets
- Influence product decisions spanning real-time payments, interoperability, ISO 20022, FX and participant economics
- Work directly with the CEO, NGP, regulators, central banks and ecosystem stakeholders on decisions that shape the future of Nexus
- Build the product foundations and operating discipline that can support a larger product function as the organization grows
TL;DR
- Act as the organization’s principal product owner, setting the product strategy, roadmap and priorities for the Nexus service
- Turn scheme, market, participant and regulatory needs into coherent product outcomes and testable requirements
- Decide how competing demands are prioritized without fragmenting the overall Nexus proposition
- Lead the complete product lifecycle from discovery and business case through delivery, launch, adoption and continuous improvement
- Balance customer outcomes, ecosystem adoption, operational resilience, technical complexity and commercial sustainability
- Provide clear product recommendations to the CEO, Board, shareholders and relevant governance forums
Why This Role Matters
- Give Nexus a clear product direction that connects strategic ambition with deliverable priorities
- Ensure product decisions respond to common ecosystem needs rather than creating unsustainable market-by-market variations
- Translate complex payment rules, regulatory expectations and participant requirements into scalable capabilities
- Protect the coherence and resilience of the Nexus proposition as new markets, participants and use cases are introduced
- Connect product strategy with technology delivery, onboarding, operations, security and commercial considerations
- Use adoption, operational and performance insights to determine where the product should evolve next
What You Will Actually Do
- Own the product strategy, multi-year roadmap, demand-intake process and prioritization framework for the Nexus service
- Lead product discovery and translate scheme, market, regulatory and participant needs into clear requirements, acceptance criteria and measurable outcomes
- Manage the product backlog and make evidence-based trade-offs across strategic value, customer impact, operational risk, delivery complexity and investment