NOC Engineer

You will monitor production environments, detect and triage incidents, assess severity, resolve Tier 1.5 issues, and escalate incidents with clear context. You will improve runbooks, alerts, and monitoring coverage while collaborating on production reliability.

Responsibilities

• Monitor production environments and ensure system stability
• Detect, triage, prioritize, and resolve Tier 1.5 incidents
• Assess incident severity and notify appropriate stakeholders
• Improve runbooks, alert quality, and monitoring coverage
• Collaborate with SRE, Infrastructure, and Engineering teams

Requirements

• Hands-on technical exposure through coursework, military service, internships, or personal projects
• Fluency in English and Hebrew
• Coding ability in Python, .NET, Bash, PowerShell, or similar technologies
• Ability to stay organized and work effectively under pressure and regulatory deadlines
• Working knowledge of SQL, networking, Linux servers, and Windows servers
• Willingness to work rotating 8-hour shifts, including overnight and occasional Friday shifts
• Willingness to ask questions early
• Familiarity with monitoring platforms such as New Relic, Datadog, PagerDuty, or SolarWinds
• Exposure to ServiceNow, Jira, or ELK
• Exposure to cloud computing platforms such as AWS, GCP, or Azure

Benefits

• Flexible hybrid work model with three days per week at the Jerusalem office
• Monthly wellness reimbursement
• Keren Hishtalmut
• Private health insurance
• Dental insurance
• Volunteer days
• Donation matching
• Yoga and Pilates