NOC Engineer - DevOps

Job Description :

We are seeking a skilled NOC engineer DevOps in Gurgaon having 4 - 8 yrs of experience.

About Us :

CodeVyasa is a mid-sized product engineering company that works with top-tier product and solutions organizations such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are a team of 550+ engineers, driving innovation across Product & Data Engineering, focusing on Agentic AI, RPA, Full Stack, and GenAI-based solutions.

Key Responsibilities :

• Monitor infrastructure, applications, services, dashboards, and alerts.

• Perform first-level analysis and triage of infrastructure and application incidents.

• Validate alerts and distinguish actionable incidents from false positives.

• Troubleshoot common L1 issues using documented SOPs and runbooks.

• Perform basic DevOps operational activities and health checks.

• Initiate incident/bridge calls for critical or high-priority incidents.

• Identify the probable impacted component and engage the appropriate support team.

• Page and escalate incidents to DevOps, application, infrastructure, cloud, or network teams.

• Track incidents through acknowledgment, escalation, handover, and resolution.

• Maintain accurate incident timelines, shift logs, and handover notes.

• Follow defined escalation matrices and ensure SLA-based escalation.

• Perform shift handovers with clear visibility of open incidents and pending actions.

• Assist with routine operational tasks that can be executed through approved SOPs.

• Identify recurring alerts/issues and highlight them for problem management and automation.

Tech Stack & Skills :

• Basic understanding of Linux and Windows environments.

• Understanding of cloud infrastructure and services, preferably AWS/Azure/GCP.

• Familiarity with monitoring and observability tools.

• Basic knowledge of networking, DNS, HTTP/HTTPS, APIs, load balancers, and troubleshooting.

• Basic understanding of DevOps concepts, CI/CD, containers, and Kubernetes.

• Familiarity with incident/ticket management tools.

• Ability to read logs and perform initial root-cause isolation.

• Strong communication and incident coordination skills.

• Comfortable working in a 24x7 rotational-shift environment.

Why Join CodeVyasa? :

• Work on innovative, high-impact projects with leading global clients.

• Exposure to modern technologies, scalable systems, and cloud-native architectures.

• Continuous learning and upskilling opportunities through internal and external programs.

• Supportive and collaborative work culture with flexible policies.

• Competitive salary and comprehensive benefits package.

• Free healthcare coverage for employees and dependents.