NPI Operations Program Manager

Starkey is adding an NPI Operations Program Manager to its Operations team in Eden Prairie, MN. We’re looking for a leader with 10+ years of experience in project-oriented environments, expertise in problem-solving and continuous improvement methodologies, and a passion for driving cross-functional teams toward results. Are you a problem solver who enjoys bringing teams together, removing roadblocks, and turning new product concepts into successful product launches?

In this role, you’ll serve as the Operations Core Team representative, leading operational readiness from early product development through design transfer and post-launch. You’ll help ensure new products transition seamlessly into manufacturing, meet customer and operational expectations, and launch with outstanding quality.

You’ll lead a cross-functional Operations team spanning Quality, Manufacturing Engineering, Manufacturing, Sourcing, Planning, and Distribution, creating alignment, removing barriers, and driving accountability throughout the product development lifecycle.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

Approach and Deployment

• Facilitate the successful transfer of products into operations

• Act as the key liaison between R&D and Operations

• Accountable for the completion of transfer activities required for product commercialization, including DHR and DMR elements

• Partner with the Operations and Supply Chain teams to ensure that the demand, supply, and capacity plans meet requirements for validation and launch readiness

• Manage the Operations risks and issues related to the product transfer, implementing preventative action where possible

• Represent Operations on new product core teams. This is the accountable resource.

• Work with product teams to accomplish needed Operations objectives and deliverables according to required processes, procedures and regulations.

• Collaborate with team members and stakeholders in solving problems and implementing solutions.