Nurse Manager - Hematology

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission\: To deliver the cures of tomorrow to the people who need them today.

The Nurse Manager is responsible for the daily operations and clinical oversight of the Hematology Department, ensuring effective nursing services 24 hours a day, 7 days a week, in collaboration with the Director of Nursing. The Nurse Manager leads and oversees two units with approximately 50 staff members, including Registered Nurses, PCAs, and UAs, to support high-quality, safe, patient-centered care. The role is accountable for staffing and resources, performance management, quality and patient safety metrics, regulatory and organizational compliance, budgeting, and staff development. This role collaborates with peers, supervisors, physicians, advanced practice providers, direct reports, and interdisciplinary team members across the organization to achieve excellent patient outcomes, operational effectiveness, staff engagement, professional growth, and a workplace of choice.

As a successful candidate, you will\:

• Lead and supervise nurses and healthcare professionals across two floors, including a 17-bed unit and an 8-bed unit serving patients with complex hematologic conditions.

• Ensure adequate staffing levels, manage scheduling, and support nursing staff in the delivery of care.

• Promote a positive work environment that encourages collaboration, professional growth, and staff engagement.

• Conduct performance evaluations, provide coaching, and ensure staff development and training.

• Ensure the delivery of high-quality, evidence-based nursing care for patients with homological conditions, including leukemia, lymphoma, anemia, and clotting disorders.

• Advocate for patients and families by providing education on treatments, potential side effects, and disease management.

• Ensure compliance with hospital policies and regulations, including patient safety and infection control.

• Oversee daily operations of the Hematology Unit, ensuring efficient patient flow and effective use of resources.

• Participate in budget planning and financial management, ensuring cost-effective care delivery while maintaining quality standards.

• Ensure proper inventory management, ordering of medical supplies, and equipment maintenance.

• Serve as a liaison between nursing staff, physicians, social workers, and other multidisciplinary team members to ensure comprehensive patient care.

• Facilitate regular team meetings to discuss patient care issues, staff concerns, and department goals.

• Maintain clear and effective communication with patients, families, and other departments.

• Implement evidence-based practices, guidelines, and protocols to enhance patient outcomes.

• Ensure compliance with regulatory bodies, including The Joint Commission and other accrediting organizations.

• Support staff in maintaining certifications and continuing education to promote professional development.

• Development and implement educational programs for nursing staff on hematology-specific care, new treatments, and procedures.