Office & Administrative Manager

**English version will follow

We Are Dulcedo

What sets Dulcedo apart is that, for us, talent management isn't a matter of numbers, but of strategy, structure and long-term vision. We are a full-service talent management agency specializing in representing creators, influencers, athletes, models and entertainment talent.

Our mission: build real brands around our talent, support their sustainable growth and offer a premium service to the brands that work with them. We believe in solid processes, a structured approach to recruitment and thoughtful growth, well beyond short-term wins.

Today, Dulcedo is the largest multidisciplinary talent management group in Canada and a leader in North America. We manage the international careers of more than 500 models, hundreds of Olympic and professional athletes, and leading content creators, influencers and streamers. With offices in Montreal and Toronto and an international network, Dulcedo has become an essential reference in the entertainment and creative industries.

At the heart of Dulcedo's values and recruitment process is a strong commitment to diversity, equity and inclusion. Our current staff reflects a diversity of ethnic origins, races, gender identities, sexual orientations, abilities and lived experiences. Our ongoing mission is to recruit, support and develop talent in a way that guarantees equal opportunity for all candidates.

Above all, Dulcedo is a community. A team of ambitious, caring and committed people who work hard without ever taking themselves too seriously. Certified as a Great Place to Work two years in a row, we place culture, enjoyment and purpose at the heart of our work environment.

What the Role Involves

As Office Manager at Dulcedo, you will play an essential role in the smooth running of day-to-day operations. Your responsibilities will include administrative tasks such as scheduling meetings and travel, managing office supplies, and coordinating with suppliers to maintain an efficient work environment. As the first point of contact for visitors and team members, you will represent the company with professionalism and warmth, creating a positive impression for our clients, partners and employees.

What you will do day to day:
Open and close our beautiful office in Old Port from Monday to Thursday (9:00 a.m. to 5:00 p.m.) and on Fridays (9:00 a.m. to 2:00 p.m.).
Manage reception: answer calls and emails, welcome staff and visitors, and handle deliveries with a smile.
Ensure that meeting rooms and common areas (kitchen, etc.) are clean, ready and welcoming.
Track and manage multiple inventories (supplies, snacks, equipment) and monitor event-related expenses. Organize and maintain the storage unit.
Plan and book travel (flights, hotels, cars) for our talent, clients and internal team members, as needed.
Source fun goodies to add to the year-end gift boxes for the team.
Coordinate the technical and logistical needs for new employees' arrival (laptops, tools, etc.) so they feel well welcomed from day one.

What you bring:
At least 1 year of experience in an administrative or office management role.
Live in Montreal and be enthusiastic about coming into the office every day.
Fully bilingual in French and English, required for this bilingual position. This role involves employees and clients outside Quebec where English is necessary.
Excellent organizational and time-management skills and a proactive mindset.
Desire to invest in the long term: you are looking for a place to grow, not just a stepping stone.
Positive, solution-oriented attitude: you take action and like moving things forward.
Very good communication skills: your emails are clear and your tone is professional and warm.
Mastery of Google Workspace (Gmail, Docs, Sheets, Calendar).
Reliability, attention to detail and enthusiasm for supporting your team.
Soft Skills & The Dulcedo DNA
At Dulcedo, we look for more than a resume: we look for energy.
You stand out through your initiative, curiosity and desire to make things happen.
Your positive attitude, team spirit and way of lifting up those around you are contagious.
You love new challenges, stay calm under pressure and thrive in a dynamic, stimulating environment.
You are a true self-starter: passionate, persevering and action-oriented, always motivated by projects, goals and opportunities to surpass yourself.
In short: you are full of drive, creative and structured, and you know how to balance rigour, fun and performance, the three pillars of our culture at Dulcedo.

Life at Dulcedo!
Unlimited paid vacation: Yes, really. Enjoy a real work-life balance with the freedom to take the time you need, when you need it!
12 personal days per year: One day off every month to rest, recharge or simply catch your breath.
Flexible work environment: Minimal office presence for those who live near one of our hubs, so you can easily adapt your schedule.
Montreal & Toronto offices: Snacks, an incredible atmosphere and pet-friendly spaces. What more could you ask for?
Remote work: Perfect for travelers, expats or digital nomads who want to advance their careers without staying in one place.
Freestyle Fridays: We finish at 2:00 p.m. ET every Friday. Long weekends... every week.
Comprehensive insurance: Dental, vision and medical coverage for you and your loved ones.
Professional growth: Real opportunities for internal advancement in a fast-growing company where the sky is truly the limit.
The best of both worlds: The energy of a startup with over 15 years of experience and the stability of a well-established organization.

NB: Intermediate English proficiency is required to communicate with international employees, colleagues and talent.

As an equal opportunity employer, we are committed to ensuring everyone feels included, supported and valued. If you need special accommodations during the application process, write to us at talentacquisition@dulcedo.com and we will adapt the process to your needs.

We Are Dulcedo
What sets Dulcedo apart is that, for us, talent management isn't just about numbers. It's about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent.
Our mission: To build meaningful brands around our talent, support their sustainable growth, and deliver premium service to the brands that collaborate with them. We believe in strong processes, a structured approach to recruitment, and thoughtful growth that goes far beyond short-term wins.
Today, Dulcedo is Canada's largest multidisciplinary talent management group and a leader in North America. We manage the international careers of more than 500 models, hundreds of Olympic and professional athletes, as well as leading content creators, influencers, and streamers. With offices in Montreal and Toronto and an international network, Dulcedo has become a recognized name in the entertainment and creator industries.
At the heart of Dulcedo's values and recruitment process is a strong commitment to diversity, equity, and inclusion. Our team reflects a wide range of ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. We are committed to attracting, supporting, and developing talent while ensuring equal opportunities for all candidates.
But above all, Dulcedo is a community. We're a team of ambitious, caring, and dedicated individuals who work hard without taking ourselves too seriously. Certified as a Great Place to Work for two consecutive years, we put culture, fun, and purpose at the center of everything we do.
What the Role Involves
As our Office Manager at Dulcedo, you'll play an essential role in keeping our daily operations running smoothly. Your responsibilities will include administrative tasks such as coordinating meetings and travel arrangements, managing office supplies, and working with vendors to maintain an efficient and welcoming workplace. As the first point of contact for visitors and team members, you'll represent Dulcedo with professionalism and warmth, creating a positive experience for our clients, partners, and employees.
What You'll Do Day to Day:
Open and close our beautiful Old Port office Monday through Thursday (9:00 AM to 5:00 PM) and Friday (9:00 AM to 2:00 PM).
Manage the reception area by answering calls and emails, welcoming employees and visitors, and handling deliveries with a smile.
Ensure meeting rooms and shared spaces (kitchen, etc.) are clean, organized, and ready to welcome everyone.
Monitor and manage various inventories (office supplies, snacks, equipment) and track event-related expenses. Organize and maintain our storage unit.
Coordinate and book travel arrangements (flights, hotels, transportation) for our talent, clients, and internal team members as needed.