Pool Scouts of Cape Fear
Office Assistant and Administrative Coordinator - Full and Part Time
- Compensation
- Not disclosed
- Location
- Wilmington, NC, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Part time
- Experience
- Not specified
- Category
- Administration
- Posted
Must have
- A Sales-focused individual with experience
- Excellent customer service and communication skills
- Computer savvy with strong software user skills
- Positive can-do attitude
- Highly organized with strong attention to detail
- Service situational judgement
- Fast learner
- Ability to manage multiple items at once
- Ability to work closely with the office manager and contribute to the environment
Full description
Benefits:
- Full Time
- Part Time
- Flexible schedule
Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented office assistant/administrative coordinator to help assist in direct day-to-day operations. The administrative coordinator is responsible for assisting the Office manager in developing and maintaining customer relationships, leading phone-based sales efforts, and managing aspects of field operations.
Full time AND part time opportunities
Responsibilities:
- Assist the office manager in any necessary aspects
- Proactively engage existing customer base via outbound calls
- Provide excellent customer service to existing and new customers
- Assist managing customer work orders, invoicing and billing via business management software
- Assist managing technicians, service schedules, and vehicle routing
- Assist in answering customer inbound calls
- Creating route based schedules
- Sell initial and recurring service to residential pool owners via inbound calls
Requirements:
- A Sales-focused individual with experience
- Excellent customer service and communication skills
- Computer savvy with strong software user skills
- Positive can-do attitude
- Highly organized with strong attention to detail
- Service situational judgement
- Fast learner
- Ability to manage multiple items at once
- Ability to work closely with the office manager and contribute to the environment
Additional details:
- Full-time AND part-time positions available, Monday-Friday
Some weekend work and additional hours required during busy times of year (spring and fall)