Office Manager/Executive Assistant

Who We Are

Johnson Health Tech is one of the world’s largest and fastest-growing fitness equipment manufacturers, delivering innovative solutions that help people live healthier lives. Through our award-winning portfolio of commercial and residential brands, we serve customers in more than 60 countries worldwide.

Position Overview

Johnson Health Tech’s U.S. Hearing Care business is entering an exciting growth phase as it establishes a new hearing healthcare organization and U.S. headquarters in Minnetonka, Minnesota. The Office Manager / Executive Assistant is a highly visible, trusted role responsible for daily office operations and direct executive support to the President of North America.

The ideal candidate is a polished, welcoming, and dependable professional who brings sound judgment, initiative, discretion, exceptional organization, and proactive follow-through to create an outstanding workplace experience and keep leadership priorities on track.

Responsibilities

Office Management & Workplace Experience:

• Take ownership of day-to-day office operations, ensuring a professional, organized, welcoming, and well-functioning workplace.
• Serve as the primary onsite point of contact and welcoming presence for employees, customers, vendors, business partners, and visitors.
• Answer and direct incoming telephone calls, respond professionally to general inquiries, and connect callers with the appropriate departments or team members.
• Greet visitors, coordinate their arrival, and ensure a positive and seamless experience.
• Maintain an attractive, comfortable, and well-stocked office environment, including beverages, coffee, refreshments, kitchen amenities, office supplies, and meeting spaces.
• Manage relationships with office service providers, including cleaning, maintenance, catering, building management, and other vendors.
• Coordinate routine facility needs, service requests, deliveries, equipment maintenance, and general office improvements.
• Help establish practical office procedures, organizational systems, and workplace standards as the business grows.
• Maintain conference room readiness and coordinate meeting logistics, technology support requests, refreshments, and visitor accommodations.

Executive Support to the President:

• Serve as a trusted administrative partner to US Hearing Aid leadership team
• Manage and coordinate executive calendars, appointments, meetings, and scheduling priorities.
• Arrange domestic and international business travel, accommodations, itineraries, and related logistics.
• Assist with executive correspondence, presentations, documents, expense reports, and administrative requests.
• Coordinate leadership meetings, prepare agendas and materials, capture action items when requested, and help ensure timely follow-through.
• Anticipate needs, proactively resolve administrative challenges, and help the President stay organized and focused on strategic business priorities.
• Handle confidential business, personnel, and financial information with professionalism and discretion.
• Support special projects and other administrative initiatives as the organization develops.

Corporate & International Coordination:

• Act as a professional point of contact and administrative liaison between the U.S. Hearing Care office, Johnson Health Tech's U.S. corporate headquarters in Cottage Grove, Wisconsin, and Hearing Care headquarters in Taiwan.
• Facilitate clear, timely communication and coordination across domestic and international teams.
• Assist with scheduling cross-functional and international meetings across multiple time zones.
• Support travel logistics, meeting arrangements, hospitality, and office visits for U.S. and international executives.
• Coordinate administrative requests and follow-up items with shared corporate functions such as Finance, Human Resources, Information Technology, and other departments.
• Represent the U.S. Hearing Care organization with warmth, professionalism, and cultural awareness.

Office Culture & Employee Engagement:

• Help create and sustain a positive, collaborative, and welcoming office culture.
• Coordinate onsite team meetings, celebrations, employee appreciation activities, lunches, and other workplace events.
• Assist with planning and hosting leadership visits, customer meetings, training sessions, and company gatherings.
• Help welcome new employees and coordinate their initial office experience, workspace readiness, access, and basic onboarding logistics in partnership with HR and IT.
• Identify opportunities to improve the employee experience and help make the office a place where people enjoy working.
• Serve as a positive ambassador for the organization and its values.

Administrative & Financial Support:

• Provide light accounting and financial administrative support in coordination with the corporate Finance team.
• Assist with vendor invoice processing, purchase order documentation, expense reporting, and payment follow-up.
• Maintain accurate records of office expenditures, receipts, supplies, and vendor services.
• Support basic budget tracking, expense reconciliation, and administrative financial reporting as requested.
• Coordinate purchasing and ensure appropriate documentation and corporate approval processes are followed.
• Maintain organized office files, records, and administrative documentation.
• Assist with other business administration and operational projects as needed.

Marginal Job Functions:

• Other projects as needed.