Skills

root-cause-analysis
sql

Must have

1–5 years of experience in operations, business operations, strategy and operations, or a similar generalist problem-solving role
Analytical and investigative skills with a focus on root causes
Technical aptitude and confidence using internal tools and data
Basic SQL knowledge or the ability to learn it
Excellent written and verbal English
Bachelor's degree in a STEM field
Ability to work across different problems and teams

Full description

You will investigate operational problems, identify root causes, use data to uncover inefficiencies, and deliver fixes. You will design and improve processes, determine when to automate work, and support new market, product, and launch operations as priorities change.

Responsibilities

Own operational problems from identification through root-cause analysis and delivery of a fix
Use data to identify business trends, bottlenecks, and inefficiencies
Design, document, and improve operational processes
Determine when processes should be automated instead of repeated manually
Build operational foundations for new markets, products, and launches
Adapt across operational areas as priorities shift
Contribute ideas for evolving the operations function

Requirements

1–5 years of experience in operations, business operations, strategy and operations, or a similar generalist problem-solving role
Analytical and investigative skills with a focus on root causes
Technical aptitude and confidence using internal tools and data
Basic SQL knowledge or the ability to learn it
Excellent written and verbal English
Bachelor's degree in a STEM field
Ability to work across different problems and teams