Operations Manager
- Compensation
- $80K–$90K / yr
- Location
- Albany, NY
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- High school education or equivalent.
- Minimum of 3 years’ experience in the propane and fuel industry preferred.
- Class B License (minimum required) with Hazmat and Tanker Endorsements.
- Current Medical Certification required.
- Must pass background and drug testing as required by federal and/or state department(s) of transportation regulations.
- Ability to drive safely.
- Ability to manage and motivate others.
- Ability to use navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps.
- Ability to plan delivery routes.
- Ability to maintain basic logs and records.
- Ability to carry out a series of instructions without constant supervision.
- Able to remain professional and courteous at all times.
- Prolonged sitting in a trailer cab for long periods of time.
- Must be able to lift and move up to 50 pounds at a time.
- Pushing/pulling up to 50 pounds at a time.
- Occasional exposure to toxic or caustic chemicals/fuels or fumes.
- Occasional exposure to outdoor weather conditions.
Full description
Title: Operations Manager
Location: Albany, NY
Compensation: $80,000 - $90,000/annually, based on experience.
About NOCO
Since 1933, NOCO has been a family-owned energy and home services company serving Western New York. We deliver fuels, natural gas, electric supply, solar, HVAC, generators, plumbing, and more to homes and businesses across the region. That includes rural communities that have counted on us for generations. Our culture is built on one simple idea: We Start With Yes.
What We Are Looking For
Join our team as a Fuels Operations Manager, where you'll play a critical role in ensuring efficient, safe, and high-quality fuel delivery operations. In this leadership position, you will oversee a team of drivers, optimize delivery routes, and foster a strong team culture while maintaining compliance with DOT regulations and company safety standards.
What You Will Do
- Lead a group of drivers on a daily basis to ensure routes are being serviced in a timely manner.
- Assist in creating a team culture. Support and understand individual needs and challenges.
- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Handles incoming calls and e-mails from Operations, Customer Service, and Sales department.
- Report downtime or other concerns to appropriate management.
- Assist in planning and executing routes to maximize efficiency.
- Coordinate new customer locations with sales, approving tank locations.
- Working with Driver/Sales to ensure safety, customer satisfaction, and communications with all parties.
- Train new drivers and cross-train, certify, and audit existing drivers.
- Manage added stops, customer changes, IT issues, light equipment issues, etc., with the team.
- Install/expand the monitor network.
- Work closely with Fleet Maintenance to ensure an appropriate number of trucks are operational to meet service needs.
- Maintain proper physical condition of vehicle and equipment, and communicate with maintenance shop personnel for mechanical downtime and other issues.
- Assist with shop movements of any equipment between terminals or repairs (weights and measure, Tank test)
- Assist service with pump and tank repairs if needed. (swapping nozzles out)
- Provide Dispatch coverage during critical times/vacations.