Operations Manager

Job Description & Requirements

• Day to day Operations and management for 3 outlets (4th outlet expansion is in-progress )

• Should be ready for extended hours (Morning 5 AM to 11 PM) with multiple small breaks

• Fluent in English/Tamil/Mandarin/Malay (atleast 2 combinations Mandatory) to handle customer service

• Food safety course from SFA is mandatory

• Knowledge in Microsoft word and Excel (Certification will be added advantage)

• Nutrition certificate will be added advantage

• Billing and Accounts needs to be co-ordinated with Accounts/Auditing team on weekly basis.

• Human resources management. Staff attendance, entry and exit timing management in software system.

• Maintain inventory and stocks (Supplier management)

• Fixing the menu for the day and arranging the stocks accordingly in advance

• Create/Handle Social media marketing / Digital marketing

• Ready to handle different timings and need to handle all the outlet queries and shifts

• Monthly 2 days off based on work load staff availability.

• Maintain high standards of hygiene

• Catering management, Packaging and delivery should be handled in efficient way to maintain the cost.