Operations Program Manager
MaineTouch, a home care services agency in Portland, ME, is hiring a hands-on Operations Program Manager to run day-to-day operations: visiting clients in their homes, supervising direct care staff, onboarding and training employees, coordinating scheduling, and supporting compliance/quality assurance. Requires a PSS, CNA, LPN, or RN background; pays $24–$36 per hour.
- Compensation
- $24–$36 / hr
- Location
- Portland, ME, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Part time
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- Background as a PSS, CNA, LPN, or RN
- Strong communication and organizational skills
- Leadership or supervisory experience, or an interest in developing these skills
- Ability to work independently and manage multiple responsibilities
- Reliable transportation and a valid driver's license
- Ability and willingness to travel to client locations
- Strong professionalism and confidentiality
- Basic technology and documentation skills
- Dependable and flexible approach to supporting clients and employees
Nice to have
- Experience in home care, healthcare, direct support, or human services
Full description
Operations Program ManagerPay: $24.00–$36.00 per hour
Employment Type: Full-Time or Part-Time
Department: Operations / Home Care Services
About the Position
MaineTouch is seeking a dependable and motivated Operations Program Manager to join our growing home care team. We are looking for qualified PSS, CNA, LPN, or RN professionals who are interested in taking on a leadership role that combines client care, staff supervision, and day-to-day operations.
This is a hands-on position for someone who enjoys working with people, solving problems, supporting employees, and helping ensure individuals receive dependable, high-quality services.
Responsibilities
- Visit individuals receiving services in their homes.
- Supervise and support direct care staff.
- Conduct scheduled client and supervisory visits.
- Assist with new client admissions and service starts.
- Support employee onboarding, orientation, and training.
- Help coordinate staffing and address coverage concerns.
- Monitor client services and follow up on concerns.
- Review documentation and identify missing or incomplete items.
- Communicate with clients, families, employees, and management.
- Assist with scheduling and daily operations.
- Help ensure staff follow service plans and company expectations.
- Assist with compliance and quality-assurance activities.
- Provide direct client support or shift coverage when needed.
- Report incidents, service concerns, and operational issues to leadership.
- Assist MaineTouch leadership with additional operational responsibilities as the organization grows.
Who We're Looking For
We encourage applicants with backgrounds as a PSS, CNA, LPN, or RN to apply.
The ideal candidate will have experience in home care, healthcare, direct support, or human services and be ready to take on additional leadership responsibilities.
Candidates should have:
- Strong communication and organizational skills.
- Leadership or supervisory experience, or an interest in developing these skills.
- Ability to work independently and manage multiple responsibilities.
- Reliable transportation and a valid driver's license.