Operations / Project Manager
Field operations/project manager at a long-established Toronto residential painting company: manages 7–9 painter crews — scheduling, staffing, training, and production — while hitting KPIs for weekly hours, 98% customer ratings, and gross profit. Runs on Infusionsoft and Google Apps; long flexible hours, not 9–5.
- Compensation
- CA$55K–CA$65K / yr
- Location
- Toronto, ON
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Project management
- Posted
Skills
Must have
- 5+ years managing multiple onsite crews in home building or home improvement
- 2+ years painter experience (residential or commercial)
- Experience using online scheduling systems for job assignments
- Comfortable working in a demanding multitask environment
- Decent computer skills; jobs run through Infusionsoft and Google Applications
- Have a car that can be driven at all times of day or at least a valid driver's license
- Pass a criminal background check
- Problem-solving in the field: client complaints, difficult employees, daily 'field fires'
- Great communication and conflict resolution/negotiation skills, verbal and written
- Strong motivation and leadership skills to achieve team KPIs
- Hands-on, lead-by-example leadership style
- Self-starter with pride in work
- Commitment to constant and never-ending improvement (CANI)
- Team player
Full description
Company Profile:
- We are a $ multi million residential painting company located in Toronto that has been in business for over 30 years. We are one of the top entrepreneurial trades company in the business. We are growing at phenomenal rates and need the right people to support this growth and to fulfill our brand promise to our clients.
- Our purpose is to "Paint homeowners dreams" and we want committed individuals who are passionate about that as well.
- We value teamwork, passion, hard work, gratitude, positive minded, respectful individuals who are committed to making a difference in homeowners lives.
Job Description:
You will be responsible for managing 7 to 9 crews in the field. This includes scheduling & production of jobs by your assigned painter crews. The staffing, needed training, and hourly production of your assigned painter crews. Achievement of your team KPI’s include averaging 40 hours + weekly production per painter, Satisfied customer average review ratings of 98%, and maintaining a gross profit that matches past years numbers.
- Flex Hours that can begin as early as 730am and go as late as 8pm with some weekend working hours during the busy season.
- This is NOT a typical 9am to 5pm job. We work until the job is done. So if you are looking for guaranteed set predictable hours every day then sorry this job isn't for you.
- Continuing education & training is part of the job.
Job Experience Required:
- 5+ years of successfully managing multiple onsite crews who work in the home building or home improvement business.
- 2+ years of painter experience either residential or commercial.
- Experience using online scheduling systems for job assignments.
- Working in a demanding multi task environment.
- Decent computer skills since all of our jobs are being run through Infusionsoft and Google Applications
- Have a car that can be driven all times of day or at least a valid driver’s license
- Pass a criminal background check
Job Skills Required
- MUST be in love with solving problems in the field including client complaints, difficult employees, and putting out "field fires" on a daily/weekly basis.
- Great communication & conflict resolution negotiating skills to manage multiple types of clients and trades both verbal and written.
- Strong motivation and leadership skills to ensure team achieves it’s KPI’s.
- Hands on lead by example leadership style.