Full description

The Operations Supervisor – Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department. This role requires a strong knowledge of The Lazy Gourmet and Compass Group standards, procedures and operations, as well as a working knowledge of all areas of the Operations department.

The role acts as a flexible resource across Operations, taking charge of ongoing and temporary projects requiring attention to detail, planning, organization and follow-through. Projects may focus on operational improvements and efficiencies, special events, or other priorities that strengthen consistency and accountability. The role will also support offsite contracts as needed.

Position Responsibilities:

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Update and follow up with associate online training completion on 24/7 targeting 90%.

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Monitors sign off sheets across the operations department to ensure accountability and accuracy.

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Provides suggestions on how to bridge gaps between the Operations department and Sales and/or our clients.

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Contributes ideas and strategies to the Director of Operations on ways to improve department procedures and processes.

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Support contract locations via inputting menus, onsite support or similar.

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Supports specialty large scale events in organizing and execution.

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Adheres to all Compass health and safety procedures and guidelines and helps to enforce these throughout the department.

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Build knowledge of The Lazy Gourmet’s systems, processes, clients and operational standards in order to become a knowledgeable resource for the broader Operations team.

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Report to Operations Manager and the Director of Operations.