Oracle Transportation Management (OTM) Program Manager

Duties & ResponsibilitiesTransportation Operations & Execution

• Ensure successful planning and execution of shipments within OTM
• Monitor carrier performance, service levels, and cost adherence
• Lead issue resolution for shipment exceptions, delays, and system gaps

OTM Configuration & Design

• Configure and maintain OTM modules including:
• Order Release Management
• Shipment Planning & Optimization
• Rate Management (contracts, tariffs, fuel)
• Itineraries & Routing Logic

• Translate operational requirements into system configurations (no heavy coding required)
• Drive continuous improvement of planning parameters, constraints, and automation rules
• Ensure system design aligns with industry transportation standards and best practices

Program Management

• Lead OTM-related initiatives such as enhancements, expansions, and new lane implementations
• Partner with IT for system upgrades, integrations (ERP, WMS), and EDI/API connectivity
• Manage carrier onboarding within OTM (rates, tendering, milestones, visibility)
• Develop SOPs and governance models for system usage and data integrity

Analytics & Continuous Improvement

• Analyze transportation data to identify cost savings and service improvements
• Optimize routing guides, mode selection, and consolidation strategies
• Monitor KPIs such as:
• On-time pickup/delivery
• Cost per kg / per shipment
• Tender acceptance rates
• Planning efficiency

Cross-Functional Leadership

• Act as the primary liaison between:
• Transportation Operations
• Procurement / Sourcing
• IT / Systems Teams
• Carriers and 3PLs

• Train and support end users on OTM functionality and best practices

Qualification & RequirementsRequired:

• 5–10+ years of transportation/logistics experience (shipper, 3PL, or forwarder)
• Hands-on experience with Oracle Transportation Management (OTM) in an operational environment
• Strong understanding of multi-modal transportation (parcel, LTL, FTL, air, ocean)
• Experience configuring OTM (rates, itineraries, agents, automation—not just user-level)
• Ability to translate business needs into system design and execution
• Strong analytical and problem-solving skills

Preferred:

• Experience with global transportation (customs, duties, VAT considerations)
• Familiarity with ERP integrations (e.g., Oracle, SAP)
• Experience with EDI/API integrations with carriers