Order Management Specialist with Spanish (Supply chain)

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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As an Order Management Specialist, you will manage customer orders throughout the end-to-end Order-to-Cash process, ensuring accurate order execution, timely deliveries, and high service quality. You will act as a key point of contact for customers and internal stakeholders, coordinating order fulfillment and supporting a positive customer experience.

Your tasks

• Manage customer orders from order entry through delivery and invoicing.

• Act as the primary contact for customers and internal stakeholders regarding order-related inquiries.

• Coordinate with Sales, Supply Chain, Logistics, Production, and Finance teams to ensure smooth order fulfillment.

• Monitor order status, delivery schedules, back orders, and customer requirements.

• Prepare and maintain commercial and export documentation.

• Resolve operational issues and support a positive customer experience.

Your profile

• 2-4 years of experience in Order Management, Customer Service, Supply Chain, or Order-to-Cash operations.

• Bachelor's degree in Supply Chain, Logistics, or a related field.

• Working knowledge of SAP or other CRM systems and MS Office applications.

• Understanding of commercial processes, international trade, and customer service operations.

• Strong communication, problem-solving, stakeholder management, and analytical skills.

• Fluency in Spanish and English and the ability to manage multiple priorities in a dynamic environment.

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.

• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.