Origination to Servicing Manager
- Compensation
- Not disclosed
- Location
- Henderson, NV, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- 5+ years of experience in mortgage operations, escrow, title, settlement, mortgage post-closing, collateral review, or a closely related field.
- Previous experience as an Escrow Officer, Title Officer, Settlement Agent, Post-Closing Specialist, Mortgage Operations Specialist, or similar mortgage professional.
- Strong knowledge of mortgage closing and settlement processes, title insurance, escrow procedures, recording requirements, and mortgage documentation.
- Demonstrated experience reviewing Closing Disclosures, HUD-1s, settlement statements, title documents, deeds, deeds of trust/mortgages, assignments, and recorded instruments.
- Proven ability to analyze complex issues, determine appropriate corrective actions, and manage multiple files and deadlines.
- Strong communication, organizational, analytical, problem-solving, and leadership skills with exceptional attention to detail.
Nice to have
- Previous management, supervisory, or team-lead experience in mortgage operations, post-closing, title, escrow, or settlement.
- Experience with mortgage quality control, collateral review, investor audits, or post-closing remediation.
- Experience with title curative, recording resolution, lien correction, or other post-closing corrective activities.
- Familiarity with Fannie Mae, Freddie Mac, FHA, and VA requirements.
- Experience working with mortgage investors, warehouse lenders, or secondary-market requirements.
- Experience developing, implementing, or improving operational procedures, controls, and workflows.
Full description
Job Title: Origination to Servicing Manager
Company: Village Capital & Investment LLC
Location: Henderson, NV
Department: Mortgage Operations
Employment Type: Full-Time | Management
Introduction:
Village Capital is a well-established nationwide mortgage lender committed to delivering a fast, efficient, and high-quality mortgage experience to our customers and business partners. Specializing in FHA, VA, and USDA loans, we work closely with loan originators, brokers, and correspondents to provide competitive rates and flexible terms. Our headquarters are located in Henderson, NV, and we continue to grow with a strong focus on service, compliance, and operational excellence.
Key Responsibilities:
- Oversee post-closing review of mortgage loan files, including closing packages, Closing Disclosures, HUD-1s, escrow documentation, title documents, and recorded instruments.
- Identify and investigate title, escrow, settlement, recording, lien position, and documentation discrepancies.
- Manage curative actions involving missing or inaccurate documentation, recording deficiencies, title corrections, lien corrections, and other post-closing exceptions.
- Coordinate with closing agents, title companies, settlement providers, attorneys, county recording offices, and other third parties to resolve complex issues.
- Monitor post-closing exceptions, corrective actions, and aging to ensure issues are resolved accurately and within established timeframes.
- Escalate complex or high-risk matters and ensure appropriate resolution, documentation, and follow-through.
Origination-to-Servicing Operations:
- Oversee operational processes supporting the movement of loans from origination and closing through post-closing and servicing transfer.
- Establish controls to ensure loan files are complete, accurate, and properly prepared for servicing and investor delivery.
- Partner with Origination, Closing, Post-Closing, Quality Control, Servicing, Compliance, and other internal teams to address operational issues.
- Identify process gaps that may result in loan defects, delays, compliance concerns, or servicing issues.
- Monitor workflow and handoffs between departments to improve consistency, accountability, and cycle times.
- Support the development of standardized procedures and workflows that improve the overall borrower and operational experience.