OSS BSS Business Analyst / Long Term Contract/ UK

Telecom BA / Telco BA / Telecom Business analyst/ OSS/ BSS / OSS BSS Business analyst/ eTom/ TMF/ Itil

• Title: OSS BSS Business Analyst
• Location: Milton Keynes
• Duration: 6 Months Rolling Contract (Permanent Consultants will be considered)
• Must have experience in: OSS/ BSS/ eTom - TMF / ITIL

Please note due to over flow CVs - We will only consider candidates with the** "Must have Experience"
Job Purpose**

To identify and document the detailed business requirements for change projects, working with internal and external clients, stakeholders and suppliers.

Key Accountabilities

• Develop unambiguous, complete and consistent requirements specifications to support implementation and transition to new ways of working
• Engage with stakeholders and relevant subject matter experts to identify, collate and understand the detailed business requirements behind an identified business problem or opportunity
• Analyse and document current processes, workflows and information exchanges to identify opportunities to improve efficiency and/or effectiveness of service
• Analyse and interpret the impact new requirements will have on business operations and design and document the new business processes needed
• Contribute to the development of business change plans and benefits profiles
• Contribute to the production of high-level project plans and identify, assess and escalate project risks and issues as appropriate
• Create and maintain the library of functional documentation related to key processes and the services they enable

Job Skills, Experience and Qualifications

Essential

• Thorough and up to date understanding of analysis approaches, tools and techniques commonly applied in the consulting field
• Strong stakeholder management
• Strong analytical thinker
• Ability to work on multiple projects concurrently
• Strong verbal and written communication skills
• Business process and data modelling experience
• Strong experience in Telecommunications Process Frameworks (TMF eTOM) and IT Process Frameworks (ITIL)
• Good understanding of OSS-BSS solutions and processes

Desirable

• Experience of IBM SCCD, BPM, Lotus Websphere, COGNOS, Blueworks.
• ISEB Diploma in Business Analysis

Telecom BA / Telco BA / Telecom Business analyst/ OSS/ BSS / OSS BSS Business analyst/ eTom/ TMF/ Itil