Outreach Worker (Mental Health Services)

Overview

The ACCS Outreach Worker promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community by performing non-clinical Treatment Plan interventions assigned by a Team LPHA Clinician. Provides evidenced-based and best practice services and supports to PS in the community, in a Group Living Environment or Supported Independent Environment as part of an Intervention Team. Oversees treatment interventions of PS in assigned GLEs/SIEs.

Responsibilities

The essential job duties/responsibilities of the position include but are not limited to the information listedbelow:• Participate as member of intervention team for assigned PS. At the direction of the Team LPHA Clinician, based on the PS Treatment Plan, perform skills teaching, and help PS learn about community resources and obtaining resources. Provide PS with support and supervision, as needed.• Deliver interventions identified on the Treatment Plan targeted at skills building in life domains including but not limited to activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation and with supervision and direction from clinically licensed Team members. • Attend medical, psychiatric and other appointments with PS as needed.• Develop and maintain service-oriented and professional relationships with community resources and service providers.• Adhere to Medication Administration Program (MAP) policies and procedures.• Provide crisis intervention to PS, when needed.• Use trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in the work with PS.• Help PS with self-management of symptoms through Safety Plans, and medication administration program services and education as needed.• Participate as member of the regional ACCS Outreach Worker Community of Practice Workgroup led by LPHA Clinicians for continuous professional role competency development, mentoring and learning.• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Seeking Safety, Wellness Recovery Action Plan (WRAP), and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.• Promote engagement, safe housing, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS. • Provide thorough and thoughtful documentation of PS needs and services.• Promote healthcare, employment and education services access for PS.• Help with orientation of new staff and PS to the ACCS service.• Attend trainings, as assigned.• Perform other related duties, as assigned.

Knowledge and Skills:• Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice• Skill in helping people integrate into the community through use of natural supports and basic community resources• Knowledge of PS engagement strategies• Ability to form supportive, trusting relationships with PS and families/other supports of the PS• Sensitivity to the cultural, religious, ethnic, disability, and gender issues of PS• Knowledge of human, legal, and civil rights of PS• Knowledge of the effects of prejudice (including internalized negative attitudes about oneself), discrimination, and oppression of people with psychiatric disorders, and the effects of poverty• Knowledge and use of different communication and learning styles• Ability to make independent judgments and decisions• Ability to work in a professional and confidential capacity• Knowledge of formal and informal functional assessment skills and practices• Knowledge of recovery-oriented, person-centered and strengths-based values and principles• Knowledge of trauma-informed and culturally competent services. Sensitivity to the cultural, religious, ethnic, disability and gender issues of PS • Ability to adhere to the standards of Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions • Skills and competence to provide interventions for effective Treatment Plan interventions • Ability to balance competing priorities• Ability to work independently and as part of a team to effectively and efficiently address the needs of PS as outlined in the Treatment Plan• Knowledge of personal computer applications and equipment• Knowledge of documentation standards and requirement