Outside Sales

As part of its growth and development, CMA CGM Belgium is looking for an Outside Sales to join its Local Sales team, in the Commercial department.

ABOUT THE ROLE

The Outside Sales develops and manages a customer portfolio in accordance with Agency Business Plan Management and sells products and services related to it, while promoting Group image and values.
Your overall goal is to grow the business and improve the customer experience.

The key responsibilities of the Outside Sales are as such :

• Overall result responsibility for a portfolio of accounts that are considered as key accounts for CMA CGM Belgium. This applies for all trades and for export, import and cross trade and targeted growth.

• Ensure that each account has competitive rates at all times and that all agreed rates are filed correctly in AQUA / LARA / relevant systems

• Act as an Ambassador for non-controlled volume accounts that are assigned to your portfolio and provide short term and long term sales forecast for your portfolio

• Set sales targets for each customer (incl. concrete action plans how to achieve) and coordinate this with Sales/Trade Management

• Facilitate open communication and strong interaction with Trade Teams (HO/Local) as well as with Sales Support Team and the entire organization.

• Sell Group products and services and Non-Maritime products (such as ACT+, e-commerce, VAS, intermodal, CEVA) in compliance with the pricing policy

• Create transparency on initiatives taken to drive the sales of these products and feed systems like NOVA for full visibility

• Manage that valid and updated credit agreements are in place at all times for those customers eligible for credit terms

• Strive to the highest degree of invoice accuracy and ensure that outstanding invoices are paid within agreed timeframe

• Participate in commercial events and develop a professional network within your commercial area

• Ensure update of commercial data in the information systems provided

• Set regular meetings with portfolio accounts in accordance with the sales call cycle and visit targets

• Increase loyalty of key customers by building strong customer relationships

• Have not only a farming but also a hunting mentality and be able think outside the box and be creative in a constant changing market environment

SKILLS AND COMPETENCIES

• Fluency in Dutch and English is mandatory, French is a preference

• Good communication skills (oral & written)

• Customer focused and result driven

• Decision quality and problem solving skills

• Excellent CMA-CGM product knowledge

• Strong negotiation skills, able to close sales

• A flexible team player that is able to encounter all challenges and constant changes thriven by the market and geopolitical situation.

• Stress-resistant and solution-oriented with clear eye of customers needs and desires

• Driver license

• Knowledge of MS Office software, CRM software and relevant CMA-CGM systems

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.