Owners Corporation Manager

The impact you’ll have:As an Owners Corporation Manager within our BCS Melbourne branch, you'll take ownership of a defined portfolio of Tier 2–4 Owners Corporations, helping communities navigate governance, finances, maintenance and complex building matters.You'll be the trusted primary adviser to committees, owners and stakeholders, providing clear guidance and practical solutions. This role suits an experienced professional who enjoys autonomy, builds strong relationships and knows how to balance exceptional customer service with sound commercial judgement.What you’ll doTake ownership of a structured Owners Corporation portfolio, managing operations, governance and client relationships end to end.Build trusted relationships with committees, owners, contractors and stakeholders, providing practical advice under the Owners Corporations Act and relevant legislation.Prepare for and facilitate AGMs and committee meetings, chairing general meetings where authorised.Oversee maintenance, building defects and capital works, coordinating contractors and monitoring performance, costs and compliance.Manage budgets, levies, arrears and financial reporting, helping committees understand financial decisions and their implications.Resolve disputes, negotiate practical outcomes and manage competing priorities while maintaining accurate records and organised workflows.What you’ll bring:Essential: Proven experience independently managing a strata or Owners Corporation portfolio.Strong working knowledge of the Victorian Owners Corporations Act and relevant legislation, with confidence applying governance requirements.Experience across Tier 2–4 Owners Corporations, with exposure to larger or more complex developments, substantial budgets and building defects highly regarded.Strong stakeholder management, meeting facilitation, communication, negotiation and conflict resolution skills.Sound financial management skills, including budgeting, arrears management and interpreting financial reports.A proactive, organised and solutions-focused approach, with proficiency in Microsoft Office and strata management systems.What’s in it for you:At PICA Group, we want you to thrive. Here’s how we support you. Growth: Gain training and career path options across PICA Group. Flexibility: Balance work and life with 50/50 hybrid options. Challenge: A portfolio with depth. Belonging: Join a supportive team where collaboration and relationships matter.Giving Back: Protect people’s homes and communities with the work you do. PICA Perks: Discounts and wellbeing programs that support life inside and outside of work. Who is PICA Group? We’re Australia’s leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we’ve enhanced community living by caring for one of our customers’ most valuable assets, their home. We're also proud to be officially recognised as a great place to work. Our employees recently participated in an external survey, and 91% of our employees said that PICA Group is a Great Place to Work ™! If you're looking for a workplace where you can grow, feel supported, deliver real value to customers, and help create a great place to work, then this could be the perfect role for you.Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things DoneHow to apply:If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link. At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all. For up-to-date information about PICA Group, visit us: https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/https://picagroup.com.au/ You must have the right to live and work in this location to be considered for this opportunity. It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.