Owners Lounge Team Member

Position: Owners Lounge Team Member
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £12.71 per hour depending on age

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Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.

We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.

Key Responsibilities

• Greet Holiday Homeowners warmly and provide attentive, personalised service

• Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails

-Take and serve food orders, working closely with our kitchen team

• Maintain a clean, organised, and well-presented bar and lounge area

• Build rapport with owners, helping to create a friendly, community feel

• Support owner events and social activities, including setting up, serving, and ensuring events run smoothly

• Work collaboratively with other departments across the park when required to support owner experiences and operational needs

• Work closely with the team to ensure smooth day-to-day lounge operations

• Follow all responsible alcohol service and health & safety guidelines

Requirements

• Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential

• Applicants must meet the minimum legal age of 18 to sell alcohol.

• A friendly, professional, and customer-focused approach

• Confident communicator who enjoys building positive relationships

• Able to work calmly and efficiently in a relaxed but service-led environment

• Flexible availability, including evenings, weekends, and holidays

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk