Partner Marketing Program Manager

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

Zones is seeking a Partner Marketing Program Manager to provide administrative and program support to the Partner Marketing team. This role will coordinate partner funding claims, proof-of-performance submissions, partner portal activities, invoice tracking, reimbursements, and other partner-funded related activities.

The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple projects, maintain accurate documentation, and work effectively across internal teams and partner organizations.

This position will report to the Senior Manager, Marketing Operations. It is based in the Zones Pakistan office.

Key Responsibilities

The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Partner Funding & Claims Administration

• Manage partner portal submissions for MDF, co-op, rebates, incentives, and other partner funding programs.

• Track claim status and ensure all required documentation is submitted accurately and on time.

• Coordinate proof-of-performance (PoP) collection, validation, and submission with internal stakeholders and partner portals.

• Monitor claim approvals, denials, and reimbursement timelines, escalating issues when required.

• Maintain funding trackers and dashboards to ensure visibility into outstanding claims and reimbursement status.

Partner Program Support

• Serve as a primary administrative resource for partner marketing funding programs and portal activities.

• Maintain partner portal access, documentation, and submission records.

• Support partner program audits and compliance requests by gathering required documentation.

Invoice & Financial Coordination

• Monitor open invoices and proactively follow up on payment delays or discrepancies.

• Validate supporting documentation related to partner-funded activities.

• Maintain accurate records of funding utilization and reimbursement activity.

Project & Administrative Support

• Support F&O-funded marketing projects by tracking deliverables, deadlines, and required documentation.

• Maintain project trackers and status reports for multiple concurrent initiatives.

• Assist with data entry, reporting, document management, and process improvement initiatives.

• Identify opportunities to streamline administrative processes and improve tracking accuracy.

Reporting & Governance

• Develop and maintain regular reports on claim status, reimbursement activity, and project completion.

• Ensure compliance with internal financial controls and partner funding requirements.

• Provide visibility into outstanding action items, upcoming deadlines, and partner requirements.

We are seeking candidates with the following experience and skills:

Education:

• Bachelor of Arts/Science required

Required Experience:

• 2+ years in a marketing role, preferably in marketing operations or partner marketing

• Experience with SharePoint a plus

• Must be highly organized and self-motivated with a sense of urgency

• Capable of handling multiple tasks with competing priorities under minimal supervision

• Exceptional attention to detail to ensure accuracy in all deliverables

• Analytical tendencies with a natural curiosity to measure, test, and iterate to get the best results

• Ability to thrive in a fast-paced, ambiguous environment

• Drive for documenting and optimizing processes

• Deep understanding of Office products, with advanced Excel skills

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Job timings: 8:00pm – 5:00am