Patient Care Coordinator

Patient Care Coordinator – Nursing Coordinator

Responsibilities of the Patient Care Coordinator – Nursing Coordinator include the following:

• Collaborate with our internal Clinical Team to ensure that all required documents are in the patient chart before referring / contacting our contracted nursing agencies.
• Contact nursing agencies to coordinate medication administration appointments for our patients.
• Maintain the daily and upcoming nursing schedules, collect nurse availability, coordinate patient visits with assigned nurses or contracted agencies, and confirm coverage. Refer assignment questions involving nurse qualifications or patient care requirements to nursing leadership.
• Forward all patient referral documentation and confirm the patient administration appointment.
• Daily management of the nursing referral log.
• Reconciliation of all nursing notes and agency invoices and forward to Finance Department for accurate payment.
• Receive all communications regarding nursing administration from patients, physician offices and nursing agencies.
• Triage of Nursing Agency complaints to the appropriate manager.
• Represent the pharmacy in a professional and courteous manner in all interactions with patients, providers, and peers.
• Work collaboratively with internal staff to ensure all issues are addressed in a timely manner.
• Report any misconduct, suspicious or unethical activities to the Compliance Officer.
• Additional tasks required by management.

Qualifications and Preferred Skills

• 1 year of experience in a related field.
• Organizational skills are sufficient to maintain consistently accurate records.
• Ability to evaluate options and make efficient decisions.
• Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.
• Candidates should have a working knowledge of pharmacy applications.
• Knowledge of medical terminology
• Data entry skills are required.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:

• The employee is regularly required to stand, walk, and sit, as well as talk and hear.

• The employee is required to use hands to operate office equipment.

• The employee must occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.