Patient Coordinator at Red Rock Orthodontics

Red Rock Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Why Join Us?

• Established office of over a decade

• State-of-the-Art Facility-Advanced technology

Experience:

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.

• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.

• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.

• Register new patients and update existing patient demographics, collecting detailed personal and financial information.

• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.

• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.

• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.

• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.

• Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.

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Requirements

Requirements

• High School Graduate or GED required.

• 1-3 years of experience in a dental office or medical office setting preferred

• Experience with practice management software and scheduling systems is preferred.

• Exceptional communication and interpersonal skills with a strong focus on customer service.

• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)

• Paid holidays

• Paid time off

Join our team and be part of a practice dedicated to excellence in Orthodontic care. If you're ready to take your career to the next level, apply today