Patient Service Representative (2939) - Virginia Beach

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Virginia Beach locations!Competitive Pay Starting at $15/ hr!Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.

• Checking in patients for appointments and checking out patients at the end of appointments.

• Greeting and assisting patients and other customers that present to the practice.

• Assure timely delivery of patient services.

• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.

• Verifying insurance and General knowledge of Billing.

• Collecting copays and balances.

• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.

• Insurance Verification

• Procedure prior authorization preferred

• Knowledge of office equipment.

• Knowledge of medical terminology and office procedures.

• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.

• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.

• Pays strong attention to detail.

• Excellent customer service skills.

• Ability to work scheduled hours as defined in the job offer.

• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• COVID 19 Vaccination required

• High school diploma or equivalent required.

• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.