Payments Program Manager/ Business Analyst

Job Title: Payments Program Manager/ Business Analyst

Term: 12 months

Location: Nicosia, Cyprus

Relevant experience: 3-5 years

Mandatory requirements:

• Fluency in Greek and English
• Payment processes and lifecycle
• Scheme knowledge
• Work from client premises

Purpose of Job:

We are looking for a Payments Consultant in Program Management to support the successful execution of crossfunctional initiatives across our client base.

Ideal candidates for this role have solid, hands-on experience in the payments industry and a strong understanding of the end-to-end payment ecosystem. This includes card scheme operations, digital payments, transaction processing,
and industry regulations. You will be responsible for coordinating projects, supporting daily operational activities, providing strategic insights and ensuring alignment between internal teams and client objectives. Strong
communication, analytical thinking and project coordination skills are key to success in this position. The candidate will be positioned into the business analysis team of our client based in Cyprus.

Core Responsibilities and Accountabilities

• Coordinate and manage payments projects from initiation to completion, ensuring alignment with client
• Serve as a trusted advisor to clients by analyzing and interpreting announcements and updates, industry trends, and new business and technical announcements, providing guidance on their implications and

potential development opportunities.

• Collaborate closely with client-side business analysis, development, and project management teams, as well as internal teams, to ensure effective coordination among all stakeholders and drive the achievement of

business goals.

• Monitor and follow up on project milestones, deliverables, and timelines by coordinating with relevant stakeholders, identifying potential delays or risks, and taking proactive steps to ensure timely and successful execution.
• Work closely with Client Services, Sales, Product, and other internal teams to align activities and drive client success.

Knowledge and Experience

• Proven knowledge and experience in the payments industry is required (e.g., card schemes, transaction processing, issuing/acquiring, regulations)
• Strong analytical and problem-solving skills
• Project or program management experience in a client-facing or consulting capacity
• Ability to manage multiple workstreams in a structured and organized way
• Skilled communicator who can simplify complex topics for a range of audiences
• Comfortable working in a fast-paced and constantly evolving environment
• Proficiency in Microsoft Excel, PowerPoint, and other business tools
• Experience with global payment platforms, tools, and programs is a plus
• Formal project management certification (e.g., PMP, Prince2) is considered an advantage
• Fluency in Greek and English is required

**Mandatory Skills

• Fluency in Greek and English is required
• Proven knowledge and experience in the payments industry is required (e.g., card schemes, transaction processing, issuing/acquiring, regulations)
• Proficiency in Microsoft Excel, PowerPoint, and other business tool