Peer Support Specialist (Req 100953)

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community.

WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more!

GENERAL RESPONSIBILITIES:

Under the direction of the CPTS Program Manager, or designee, the Peer Support Specialist will be responsible for the development and on-going provision of peer support services within the project. This position will also provide a consumer perspective and consultation on program implementation. Peer support services are distinct from case management, behavioral health and substance use disorder treatment services and provide opportunities for sharing of information and resources, with the goal of promoting self-advocacy and facilitating the development of support networks by and for persons living with HIV and HCV and co-occurring mental health and substance use disorders.

SPECIFIC RESPONSIBILITIES:

• Facilitate the development of recovery skills among assigned patients with mental health and substance use concerns as a member of the treatment team.
• Serve as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies.
• Serve as a patient advocate, education, and provide crisis intervention support for participants during emergencies in conjunction with the CPTS Program Manager
• Support the medical case manager in developing a comprehensive treatment plan for patients
• Conduct HIV and HCV rapid testing and link patients to follow up testing and treatment as necessary
• Provide basic HIV and HCV information to patients enrolled in the Project and supports individuals newly diagnosed with HIV and HCV in engaging in ongoing primary medical care, medication adherence, and viral load suppression
• Assist with teaching independent living skills, make referrals to programs for instruction on life skills, livelihood skills and workplace readiness skills necessary for successful reintegration into family life, the work force and the community.
• Actively participate with other health professionals in the development of policies and procedures, committees and groups as assigned. Provide guidance, consultation, and lend insight to program development and administration from the perspective of a consumer.
• Participate in the Consumer Advisory Board

OTHER RESPONSIBILITIES:

• Understands and effectively communicates HIPAA compliance, corporate compliance and client confidentiality.
• Ensures and/or remains in compliance with local, state, and federal regulation, i.e. NCQA, Ryan White programs, NYS Department of Health.
• Adheres to the National Patient Safety Goals as defined by Joint Commission and Whitney M. Young Jr. Health Services.
• Demonstrates excellence in both internal and external customer service.
• Completes other duties as assigned