People Operations & Payroll Coordinator
- Compensation
- Not disclosed
- Location
- Atlanta, US
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Hr
- Posted
Skills
Must have
- Highly Organized: Strong attention to detail combined with the ability to see the bigger picture and understand how individual tasks impact the wider employee experience.
- Customer-Service Focused: Proactive, responsive and solutions-oriented, with a strong sense of urgency and commitment to delivering a great employee experience.
- Collaborative & Trustworthy: A strong team player who works effectively with others and handles sensitive and confidential information with discretion.
- Adaptable: Comfortable working in fast-paced, dynamic environments and able to manage competing priorities effectively.
- Confident Communicator: Comfortable building relationships and communicating confidently with employees, managers and stakeholders across all levels of the organisation.
- Manager Support & Coaching: Demonstrated ability to advise and support managers, providing practical guidance and coaching on people-related matters.
- HR Administration: Proven experience in a fast-paced HR Administration, People Operations or Payroll support role, with strong organizational and administrative skills.
- Payroll Knowledge: Practical understanding of Us payroll processes, including statutory payments such as SSP, SMP and SPP, tax codes and pension administration.
- HR Systems: Hands-on experience with modern HRIS and people systems (e.g. Humaans, BambooHR or similar), with confidence learning and navigating new technology.
- Data & Attention to Detail: Exceptional accuracy and thoroughness when maintaining employee records, contracts, payroll information and other sensitive financial or people data.
- Communication & Discretion: Clear, approachable and professional written and verbal communication skills, with a strong commitment to confidentiality and the appropriate handling of sensitive informat
Full description
ABOUT CROUD
Croud is a global brand and performance media agency that helps businesses drive sustainable growth in an evolving marketing landscape. Combining deep expertise in performance marketing with brand strategy, integrated media, social, creative, and analytics, Croud delivers a Return on Intelligence so brands can make their next best move.
Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages.
Located in the heart of Old Fourth Ward, our Atlanta office is home to a group of 30+ highly-skilled marketers, passionate about driving innovation and delivering great work for clients. With a rapidly expanding team and client portfolio, Croud US offers hands-on experience working with some of the world's leading brands across every industry sector.
Find out more about Croud US here!
ROLE OVERVIEW
The People Operations & Payroll Coordinator plays a key role in supporting the day-to-day delivery of People Operations across Croud US and EMEA. This role will work closely with the Head of Compensation and Benefits and helps ensure a smooth and consistent employee experience throughout the employee lifecycle.
The role is responsible for maintaining accurate employee data and records, coordinating payroll and benefits inputs, supporting onboarding and offboarding processes, managing background checks and employment documentation, and responding to routine employee and manager queries. With a strong focus on accuracy, compliance, and service, the Coordinator helps keep People processes running efficiently and ensures employees receive timely and responsive support.
At Croud, our vision centers around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.
We live and breathe five key values at Croud, which build a culture that elevates everyone, allowing our people to thrive:
- In it together - our value on integration, collaboration and outcomes
- Eye on the future - our value on futurism, creativity and passion
- Generous in spirit - our value on people, development and inclusion
- Do what you say - our value on integrity and accountability
- Make a difference - our value on purpose and impact